Grade 4 - £25,600 per annum (based on 37 hrs per week)
2 days per week, totalling 13 hours. 9.00am - 4.00pm
In this role, you’ll be handling a range of tasks—from typing up letters, reports to helping out at reception, answering calls, and making sure people get directed to the right place. You’ll also be the go-to person for taking messages and offering helpful guidance when needed.
You’ll be working with confidential systems and databases, keeping everything accurate and up to date. Alongside that, you’ll help with general office duties like filing, photocopying, managing post, and keeping supplies stocked. There’s also a chance to get involved in improving how we do things, making sure we stay on top of changes and keep our data in good shape.
Key responsibilities
* To undertake word processing duties, including letters, memoranda, reports, forms and templates, including complex documents on occasion.
* To provide reception and switchboard services and deal with initial enquiries from customers, service users and other members of the public, directing them to the appropriate services.
* Take messages on behalf of operational staff, dealing with routine queries and giving appropriate guidance (within defined boundaries) to the caller when required.
* To create, maintain and interrogate confidential computerised information records including specialised IT systems such as client and budgetary data bases to ensure accurate and current data is maintained at all times.
* Provide other office services as required, including the creation and maintenance of files and filing systems, collation of manual data, photocopying, distribution of information, maintenance of stationery supplies, incoming and outgoing post, preparation of minutes, processing and checking of accounts and invoices and receiving and accounting for monies paid in.
* Contribute to the development of administrative functions ensuring changes in legislation and company requirements are met and information distributed.
* Responsible for ensuring data quality and as such the integrity of management information through the proper use and safekeeping of data and record systems both manual and computerised.
* Generous Annual leave entitlement - starting at 27 days, rising to 31 after 5 years (exc. Bank holidays)
* Enhanced Maternity Pay
* Occupational Sick pay entitlement from day one
* Funded Blue Light discount package (superb discounts on travel, leisure, entertainment and more)
* Access to Employee Assistance Programme
* Excellent training & development opportunities supporting career progression.
* Access to Litmos online learning platform – our one stop shop for learning & development
* Refer a Friend Bonus - up to £300 per person you refer (Uncapped and paid on successful appointment)
* Celebrated success through annual awards ceremony
About Us
Care Dorset launched in October 2022 as a new provider supporting adults across a range of support models and in different settings including reablement, day services, supported living, and residential care.
We are a local authority trading company, wholly owned by Dorset Council, with strong ambitions to innovate and transform our existing services to deliver better outcomes for people as well as growing commercially.
We are people focused. We are genuine. We have integrity. We will develop. We are a team.
These values define our personality. They are our statement about what we stand for and what we believe in, and they are the basis behind the decisions we make every single day. They are the Care Dorset way.
Are you passionate about helping individuals enjoy and maintain their quality of life? Do you have a caring and empathetic nature? If so, we have an exciting opportunity to join Care Dorset
Day Services support people with disabilities, older people, and people with dementia. We do this in our centres, and through outreach teams. Typically, Day Services are open 9am-3pm, Monday to Friday.
Grade 4 - £25,600 per annum (based on 37 hrs per week)
£13.27 - £13.50 per hour (plus enhancements for working Nights and Weekends)
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