Account Coordinator Global Steel Manufacturing Company Bolton MonFri, 8:30am4:30pm Permanent Position £28,000 £30,000 Are you ready to take the next step in your career with a global manufacturing powerhouse? Were looking for a dynamic Account Coordinator to join our team and grow into a future leader. In this pivotal role, youll manage key UK and US accounts, deliver exceptional customer service, and drive account growth through strategic insight and operational excellence. If you have a background in the steel industry, strong administrative skills, and a passion for building lasting relationshipsthis could be your perfect fit. What Youll Be Doing: Account Management & Customer Service Be the first point of contact for clients, suppliers, and subcontractors Build trust through regular communication and occasional on-site visits Deliver outstanding service with minimal errors Sales Support & Growth Identify upselling and cross-selling opportunities Support tenders, quotes, and long-term agreements Generate new business through leads, lapsed clients, and market intelligence Order & Forecast Management Oversee customer orders, pricing, delivery schedules, and product specs Collaborate with internal teams to meet technical and quality requirements Market Insight & Strategy Monitor trends in aerospace and specialty metals Use insights to inform pricing and strategic decisions Issue Resolution & Compliance Proactively resolve delivery, quality, or documentation issues Maintain accurate records and support audits and reviews Performance Reporting Track and report on key account metrics to drive continuous improvement What Were Looking For: Proven experience in the steel or manufacturing industry Excellent telephone manner and communication skills Strong administrative and customer service background Ability to build and maintain long-term client relationships Whats in It for You? 25 days holiday 8 bank holidays Private medical insurance (Grade E) Pension scheme Free onsite parking Full training and career development Regular staff events Salary and performance reviews Early finish on Fridays To apply, send your CV to or Call Helen on 0161 237 4230