Job Overview We are seeking a dedicated and compassionate Care Coordinator to join our team. The successful candidate will play a vital role in organising and managing care services, ensuring clients receive personalised support tailored to their individual needs. This position offers an opportunity to make a meaningful difference in people's lives while working within a supportive and professional environment. Prior care coordinator experience is a MUST, as it will aid in efficiently managing administrative responsibilities associated with the role. Duties * Coordinate and schedule care plans for clients, ensuring timely and appropriate support. * Liaise with healthcare professionals, clients, and their families to facilitate effective communication and service delivery. * Maintain accurate and up-to-date records of client information, care schedules, and service documentation. * Provide administrative support including managing appointments, preparing reports, and handling correspondence. * Monitor client progress and adjust care plans in collaboration with relevant stakeholders. * Ensure compliance with organisational policies and relevant health and safety regulations. * Assist in the onboarding of new clients and staff members as required. * Taking on the responsibility of having the on-call and ensuring all calls are answered and actioned in a professional manner. Requirements * Previous Care Coordinator experience is essential to effectively manage administrative tasks. * Excellent organisational skills with the ability to prioritise tasks efficiently. * Strong communication skills, both written and verbal, to liaise effectively with clients, families, and healthcare professionals. * Compassionate approach with a genuine desire to support individuals in need of care. * Ability to work independently whilst also being a team player. * Good computer literacy, including familiarity with standard office software programmes. * Knowledge of Birdie - Monitoring Software * Flexibility to adapt to changing priorities within a dynamic environment. * Able to work evening, weekdays and bank holidays