Retail Relief Security Officer– Mitie Cleaning & Hygiene Services
Job Overview
Provide frontline security services to protect the company’s property, people and assets, ensuring adherence to the Assignment Instructions (AI) and all relevant legal and regulatory requirements. Work closely with the Security Account Manager to meet or exceed key performance indicators and maintain high standards of professional conduct.
Responsibilities
* Protect property, people and assets in accordance with the published Assignment Instructions and any subsequent changes.
* Meet and/or exceed service level agreements and key performance indicators, taking full responsibility and accountability for the quality of service delivered.
* Stay fully compliant with UK law and industry regulations, including maintaining necessary licences (e.g., SIA Licence for Security Guarding or Door Supervision, CCTV PSS SIA Licence).
* Identify and report health and safety hazards, potential threats and incidents promptly and accurately, completing detailed notebook entries and incident reports as required.
* Use technology to support key work objectives and continually develop job knowledge through scheduled training and professional development programmes.
* Maintain professional conduct with all stakeholders, including customers and colleagues, even in challenging situations.
Qualifications & Experience
* Previous security experience – preferred.
* Current SIA Licence.
* SC Clearance desirable.
* Willingness to undertake continuous training and to renew licences prior to expiry (e.g., 16 weeks before expiry).
Benefits
* Flexible benefits platform to tailor benefits to lifestyle (e.g., dental insurance, dining cards, coffee club, technology purchases).
* Access to high‑street discount programme, cycle‑to‑work scheme, life cover, and save‑as‑you‑earn scheme.
* Salary Finance option to access pay in advance.
* Mitie Matching Share Plan & potential shares as part of remuneration package.
* Company recognition programme (Mitie Stars) with monthly cash prizes and an annual £10,000 top prize.
* Dedicated virtual GP service and financial wellbeing assistance.
Job Details
Seniority level: Entry level | Employment type: Full‑time | Job function: Other, Information Technology, and Management | Industries: Facilities Services
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