Account Manager – UK (GBP 60k OTE Annually)
Purpose
The primary functions of this role will be to handle smaller existing customers while also reviewing all new opportunities within the department. Key to this will be reviewing BI data on a weekly basis in line with targets and identifying changes/tends in customer spend that de‑risk customer turnover and allow the business to react quicker to revenue loss. It will also fulfil key administration tasks to support the wider team, focusing on LA reporting and bid management.
About the Role
The role involves analysing BI data, managing existing customers, and supporting the wider team with reporting and bid management.
Key Accountabilities
* Qualifying and logging all inbound opportunities, with the intention of closing all lower‑medium value ones, and supporting the CM team with higher value ones.
* Managing low‑medium value processing customers, maintaining quality and encouraging organic growth.
* Creating and reviewing trend analysis on all processing customers, following up with customers who have reduced or stopped tipping waste, or highlighting increased value for higher level account management.
* Managing the processing bid pipeline and completing initial stage tasks such as PQQs and ROIs.
* Managing monthly reporting for Local Authority customers.
* Completing compliance visits on customer sites.
* Supporting with Social Value events.
* Supporting the annual price review process.
Areas of Responsibility
* Review the Power BI management suite weekly, identify key shortfalls against targets, and take appropriate action.
* Manage the various enquiry channels daily, ensuring all enquiries are responded to timely and escalating opportunities to senior managers where appropriate.
* Maintain a monthly pipeline for strategic opportunities in commercial, overlayed with renewals for existing managed accounts.
* Create and maintain a register of monthly reporting for all LA customers, and handle queries on that data.
* Support the team with field‑based work weekly, including:
o Client meetings
o Compliance visits
o New and existing customer audits
o Customer tours
o Social Value events
Experience and Skills
* Experience in managing accounts and customers.
* Driving performance and efficiency.
* Handling challenging situations, such as TTTs and price increases.
* Good analytical skills.
* The ability to track and report on their own performance.
* The ability to communicate effectively.
* Good time management.
* Good interpersonal skills.
* A good work ethic and willingness to learn.
Qualifications and Knowledge
* Experience in the waste industry is desirable.
* Experience managing customers, accounts and sales is a requirement (minimum 3 years ideally).
* GCSE level in Maths and English will support the communicative and analytical sides of the role.
* Any form of business management qualification will be a bonus.
* A formal qualification or personal interest in sustainability would also support this role significantly.
About You
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About Us
Over the past 30 years, Beauparc has continued to grow and acquire businesses that all share a very similar vision and set of values. We’re now a group of almost 3000 people, all contributing to that growth and success. Whilst Beauparc is the parent company to numerous brands, we all share an ambitious vision for the future. Our primary goal is to ensure the safety and wellbeing of our people and connected partners is front and centre. As a team, we’re safer together. We deliver our customers with a partnership approach to managing their resources responsibly. We constantly push the boundaries of innovation. What’s good today can be better tomorrow. Beauparc is not just a company, it’s a resource recovery business. Over the past three decades we’ve grown and diversified significantly, we believe that great leadership is rooted in strong values. As leaders within this industry, we’re committed to shaping a better future for our friends, families and communities. Our philosophy remains unchanged, balancing customer satisfaction with environmentally sustainable practices. Exceptional customer service, and unwavering dedication to sustainability are the cornerstones of our business. Our journey is dependent on talented, passionate, and dedicated people that constantly strive and challenge each other for better outcomes.
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Management and Manufacturing
Industries
Utilities
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