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Key account manager – mtdc (multi tenant data centres), emea

Luton
Axis Communications
Key account manager
Posted: 16h ago
Offer description

Description

Location: UK – London Area (Luton office as main hub)
Travel: Significant travel is expected, both within the UK and across EMEA (approximately 50%)

Axis is strengthening its focus on the Multi‑Tenant Data Centre (MTDC) segment – one of the fastest‑growing and most strategic parts of the global data centre industry. To support this ambition, we are now looking for a Key Account Manager, End Customers – MTDC, EMEA, to help build, shape and grow our engagement with selected strategic MTDC operators across the region.


This is a new role, offering the opportunity to build something significant from the ground up, together with a small, experienced and dynamic EMEA end‑customer team.


YOUR ROLE
As Key Account Manager for MTDC end customers, you will take full ownership of a limited portfolio of strategic MTDC accounts across EMEA. You will act as the primary point of contact for these customers and be responsible for the entire lifecycle of the customer relationship – from early engagement and strategic planning to execution, growth and long‑term partnership.


This role requires a rare combination of senior sales expertise, strategic account management capability and strong MTDC market knowledge, together with the ability to influence complex ecosystems without direct authority.


WHAT WILL YOU DO?


Revenue development & account ownership

1. Own and drive revenue growth for assigned Global / EMEA MTDC end‑customer accounts
2. Act as the single point of accountability for the end‑customer relationship across EMEA
3. Build and maintain a strong opportunity pipeline and forecast in Salesforce


Strategic account management

4. Develop and execute strategic account plans aligned with Axis’ long‑term priorities
5. Identify and prioritise key initiatives and multi‑year growth opportunities
6. Expand Axis’ addressable market and increase share of wallet within assigned accounts
7. Lead commercial negotiations to secure mutually beneficial agreements


Stakeholder engagement & ecosystem leadership

8. Build deep relationships with key stakeholders at operational, decision‑making and executive level within MTDC organisations
9. Work closely with consultants (mainly A&E, i.e. Architecture and Engineering), system integrators, distributors and partners active in the data centre ecosystem
10. Position Axis as a trusted advisor to the customer, not just a supplier
11. Coordinate internal Axis resources across sales, technical, engineering, marketing and segment teams
12. Collaborate with regional EMEA sales organisations and with US/APAC counterparts on global accounts


Execution & coordination

13. Ensure structured, project‑oriented execution in a highly organised and demanding customer environment
14. Maintain high‑quality documentation, reporting and account planning in Salesforce
15. Provide regular status updates and strategic reviews to management and internal stakeholders


WHO ARE WE LOOKING FOR?

You are a senior, structured and credible sales professional who thrives in complex, international environments and enjoys building new business areas rather than inheriting mature ones.


Experience & background

16. 5–10+ years of experience in sales or sales coordination within large, international organisations
17. Minimum 3 years of experience in the MTDC / data centre industry
18. Strong background in strategic account management
19. Experience working with complex partner ecosystems (consultants, integrators, distributors)
20. International business exposure; comfortable operating across cultures and regions
21. IT / data centre / security market knowledge is a strong advantage


Skills & competencies

22. Exceptional commercial and business acumen
23. Strong project and stakeholder leadership skills – able to influence without authority
24. Structured, analytical and disciplined approach to planning and execution
25. Excellent communication skills; able to explain complex topics clearly and concisely
26. Confident engaging with senior decision‑makers and executives
27. Strong Salesforce experience
28. Fluent English required; additional European languages (e.g. French or German) are a plus


Moreover, we believe that you are self‑driven, resilient and comfortable with ambiguity. You enjoy building something new and shaping strategy. You are a collaborative team player with a strong sense of ownership. Lastly, you embody our Axis values: Think Big, Always Open, Act as One.


WHY AXIS?

At Axis, you will:

29. Play a key role in shaping Axis’ long‑term success in the MTDC market
30. Join a small, high‑impact and highly skilled EMEA end‑customer team
31. Work at the intersection of advanced technology, security, IT and digital infrastructure
32. Have real influence – your work will directly shape strategy, customer perception and growth

Type of Employment

Permanent Employment

Posting End Date

2026-05-04

Certain roles at Axis require background checks, which means applicable verifications will be done in these recruitments. Notice will be provided before we take any action.

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