Summary
We are seeking a motivated and enthusiastic IT Apprentice to join our team in Brentwood, Essex. This is an excellent opportunity for someone at the beginning of their IT career, with a passion for technology and a desire to build real-world experience while working toward a formal qualification.
Wage
£19,000 a year
Training course
Network engineer (level 4)
Hours
Monday - Friday (9:00am - 5:30pm) Shifts TBC
37 hours 30 minutes a week
Start date
Monday 24 November 2025
Duration
2 years
Positions available
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Overview:
We are seeking a motivated and enthusiastic IT Apprentice to join our team in Brentwood, Essex. This is an excellent opportunity for someone at the beginning of their IT career, with a passion for technology and a desire to build real-world experience while working toward a formal qualification.
Key Responsibilities:
* Provide first-line IT support to staff and users, under guidance
* Assist in setting up and maintaining Windows 11 devices
* Support basic network tasks (e.g., checking connectivity, cabling, IP configuration)
* Monitor and maintain Wi-Fi connectivity and escalate issues where necessary
* Help implement and follow basic IT security protocols (passwords, updates, antivirus, etc.)
* Support software installations, patching, and troubleshooting
* Assist with setting up user accounts, email, and permissions
* Document issues and solutions in the IT support system
* Visit local sites (as required) to support hardware or connectivity needs
Where you'll work
OAKFOLD
HOOK END ROAD
HOOK END
BRENTWOOD
CM15 0HA
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
JUST IT TRAINING LIMITED
Training course
Network engineer (level 4)
What you'll learn
Course contents
* Apply tools and techniques when securely operating and testing networks.
* Install and configure network components.
* Implement tools and techniques to monitor, identify, analyse and record systems performance in line with defined specifications.
* Maintain security of the network against potential threats.
* Apply tools and or techniques to gather information to troubleshoot issues and or isolate, repair or escalate faults.
* Communicate outcomes of tasks and record actions in line with organisational procedures.
* Upgrade, apply and test components to systems configurations ensuring that the system meets the organisation’s requirements and minimises downtime.
* Interpret information and or specifications received from a manager, customer or technical specialist and accurately implement the defined requirements.
* Implement techniques to optimise systems or component performance in line with defined specifications.
* Apply the required level of responsibility when organising and prioritising work tasks, clients’ or stakeholders’ requests in line with SLAs and organisation processes.
* Explain their job role within the business context to stakeholders to enable a clear understanding on both sides of what their remit is and convey technical constraints.
* Operate securely, and apply process, policies and legislation within their business responsibilities.
* Configure and maintain network addressing in line with customer requirements.
* Ensure compliance of network engineering outputs with change management processes including Secure Access Service Edge SASE or Zero-trust networking .
* Apply tools and techniques when securely operating and testing networks.
* Install and configure network components.
* Implement tools and techniques to monitor, identify, analyse and record systems performance in line with defined specifications.
* Maintain security of the network against potential threats.
* Apply tools and or techniques to gather information to troubleshoot issues and or isolate, repair or escalate faults.
* Communicate outcomes of tasks and record actions in line with organisational procedures.
* Upgrade, apply and test components to systems configurations ensuring that the system meets the organisation’s requirements and minimises downtime.
* Interpret information and or specifications received from a manager, customer or technical specialist and accurately implement the defined requirements.
* Implement techniques to optimise systems or component performance in line with defined specifications.
* Apply the required level of responsibility when organising and prioritising work tasks, clients’ or stakeholders’ requests in line with SLAs and organisation processes.
* Explain their job role within the business context to stakeholders to enable a clear understanding on both sides of what their remit is and convey technical constraints.
* Operate securely, and apply process, policies and legislation within their business responsibilities.
* Configure and maintain network addressing in line with customer requirements.
* Ensure compliance of network engineering outputs with change management processes including Secure Access Service Edge SASE or Zero-trust networking .
Training schedule
* Level 4 Network Engineer (CompTIA Systems Engineer) Apprenticeship Standard
* You will receive full training and support from the Just IT Apprenticeship team to increase your skills and knowledge
* Your training will include gaining internationally recognised Level 3 IT qualifications
Requirements
Essential qualifications
GCSE in:
* English (grade C/4 +)
* Maths (grade C/4 +)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
* Communication skills
* IT skills
* Attention to detail
* Organisation skills
* Customer care skills
* Problem solving skills
* Number skills
* Analytical skills
* Logical
* Team working
* Creative
* Initiative
* Familiarity with Microsoft 365
* Windows 11 operating system
* Motivated
* Positive attitude
* Passion for ICT
* Hardware and software
* Troubleshooting
* Basic knowledge of networking