Receptionist/Administrator
Location: Carlisle
Hours: Full-Time, 37.5 hours per week
Contract: Temporary
Salary: £12.21 per hour
We’re recruiting for a Receptionist/Administrator to join a busy and friendly organisation in Carlisle. This is a key front-of-house role where you’ll provide a warm welcome to visitors and support the wider team with a range of administrative tasks. It’s a great opportunity for someone organised, approachable, and confident working in a fast-paced environment.
Key responsibilities:
• Act as the first point of contact for all incoming calls, emails, and visitors
• Book, amend, and manage appointment schedules and diary systems
• Respond to enquiries professionally and provide clear information when required
• Prepare documents, update records, and maintain accurate data entry
• Handle incoming and outgoing correspondence including mail, emails, and internal messages
• Organise, file, and retrieve documents, ensuring information is managed efficiently
• Provide general administrative support such as photocopying, scanning, and ordering supplies
• Maintain tidy and organised working areas to support a smooth and efficient workflow
• Support colleagues with day to day tasks and communicate updates effectively
• Uphold confidentiality and follow all company policies and procedures
• Complete mandatory training and adhere to health, safety, and compliance requirements
About you:
• Excellent communication and customer service skills
• Friendly, professional, and confident interacting with a variety of people
• Well organised with strong attention to detail
• IT literate with good working knowledge of Microsoft Office
• Able to manage multiple tasks and stay calm under pressure
• Experience in administration, reception, or customer facing roles is beneficial
If you’re looking for a busy, people-focused role where every day is different, we’d love to hear from you.