Overview: To deliver products to customers within a specific area in a safe and friendly manner. Responsible for the care and upkeep of your designated vehicle. To provide excellent Customer service standards to every customer.
Main Duties
1. Preparing the vehicle by conducting operator maintenance, ensuring all products for a delivery are correct, and that they have been loaded onto the vehicle correctly and safely.
2. Completing delivery notes, return sheets, and collecting payments.
3. Executing any special requests from customers by picking up and delivering items as directed on the delivery note.
4. Maintaining customer confidence by keeping information strictly confidential regarding premise security and operational information.
5. Checking run sheets, picked orders for your deliveries, and routing.
6. Planning your route and requirements for the drop by studying the schedule and any requests by the customer that are on the delivery note.
7. Informing customers of any stock shortages or problems with their delivery.
8. Returning all empty cases and gas bottles, ensuring they are correctly stored in the empties yard and unloaded properly.
9. Adhering to correct health and safety procedures.
10. Completing all required checks and passing check sheets to the distribution manager.
11. Helping in the warehouse when required.
12. Maintaining a presentable appearance in the correct LWC Drinks uniform at all times.
13. Handling physical and manual tasks involved.
Knowledge and Experience
* Good safety practices and driving habits.
* Possess the correct driving license required for the vehicle.
* Good communication skills.
* Excellent Customer Service Skills.
Additional Information
40 hours per week. The schedule follows a rotating pattern: Week 1 operates from Monday through Friday, while Week 2 runs from Tuesday through Saturday. Following successful completion of set KPIs, you will be eligible for a discretionary £2,000 annual bonus.
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