THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end‑to‑end tech platform consists of three products: THG Commerce, THG Studios and THG Fulfilment. Our client portfolio includes globally recognized brands such as Coca‑Cola, Nestlé, Elemis, Homebase and Procter & Gamble.
In the nutrition division and across the wider group, the Central Operations team delivers world‑class Operations Transformation. The Commercial Operations Analyst works within this team to provide insights that inform and improve commercial decision‑making. The role collaborates with finance, operations and customers, shaping and evaluating the group’s commercial operations strategy to support THG Ingenuity’s profitable growth.
Responsibilities
* Identify, prioritise and implement activities that support the business’s overarching strategies.
* Drive the commercial pricing process for fulfilment and postage services.
* Identify areas of improvement and drive project ideas through to completion.
* Collaborate with finance and logistics to optimise the cost base and increase profitability.
* Provide regular reporting on operational pricing decisions and their impact on the Operations P&L.
* Support an overview of the competitor landscape and price comparisons.
Requirements
* Confident mindset, comfortable dealing with a wide range of key stakeholders.
* Strong analytical skills, able to summarise and interpret data for a broad audience.
* Proficient in Excel; SQL is desirable.
* Ambitious and keen to add instant value across reporting.
* Proven record of delivering against targets.
* Teamwork to achieve group strategy and goals.
* Strong “can do” attitude.
* Understanding of operations.
Benefits
Career Development
* Access bespoke development programmes designed by our in‑house L&D team.
* Continued development through our upskilling programme delivered in partnership with an industry‑leading training provider.
Enhanced Leave
* 25 days annual leave plus bank holidays.
* Additional days for birthday, maternity/paternity, compassionate leave, buy‑back, volunteer leave.
Wellbeing Support
* Face‑to‑face and virtual appointments with an in‑house GP.
* Access to an in‑house CBT therapist.
* Access to the 247 Employee Assistance Programme (EAP) provided by Bupa.
* State‑of‑the‑art on‑site gym.
* On‑site physio services.
Other Perks
* Salary sacrifice scheme for personal tech (up to 12% savings).
* Subsidised bus pass to the ICON office.
* Up to 50% staff discount on THG brands.
* On‑site staff shop and barber.
* Referral bonus up to £1,000 after probation.
* Anniversary gifts at 5 and 10 years of service.
THG Ingenuity is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.
THG Ingenuity is committed to creating a diverse & inclusive environment and welcomes applications from all sections of the community.
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