Are you passionate about retail and providing exceptional customer service? Do you thrive in a collaborative environment where teamwork and community are at the heart of success? If so, Mountain Warehouse has the perfect role for you!
As a Sales Assistant, you’ll play a vital role in ensuring the store operates efficiently and delivers an outstanding shopping experience. Your responsibilities will include maintaining high presentation standards, creating a welcoming atmosphere, and representing our brand with enthusiasm while prioritising health, safety, and wellbeing.
Key Responsibilities
* Work harmoniously with colleagues, fostering an inclusive and supportive team environment.
* Participate in team discussions and problem-solving, contributing innovative ideas to achieve shared goals.
* Support and train new and existing team members by sharing knowledge and skills.
Operational Excellence
* Assist in daily store operations, ensuring compliance with company policies and procedures.
* Process transactions accurately, handling various payment methods efficiently.
* Keep the sales floor clean, organised, and visually appealing, ensuring products are attractively displayed and fully stocked.
* Stay informed about product features, promotions, and pricing to provide accurate advice to customers.
* Help set up and execute in-store promotions and displays to drive sales.
* Build strong customer relationships by understanding their needs and providing tailored solutions.
* Address customer inquiries and concerns promptly and professionally.
* Represent the Mountain Warehouse brand enthusiastically, creating a welcoming atmosphere.
* Work with the team to meet and exceed sales targets.
* Support store management in identifying growth opportunities and improvements.
We would love to meet someone who is
* Committed to delivering outstanding customer service.
* Passionate about retail and eager to share that enthusiasm.
* An excellent communicator with a friendly and approachable demeanour.
* Energetic, driven, and effective at completing tasks.
* A reliable and trustworthy team player.
What's in it for you?
* Monthly Bonus Scheme: Achievable performance targets with additional rewards.
* 50% Colleague Discount across Mountain Warehouse and Animal, plus a twice-yearly uniform allowance.
* 28 days annual leave, including Bank Holidays.
* Access to Employee Assistance Programme and Colleague Hardship Scheme.
* Generous Colleague Referral Incentive.
* A stable and supportive work environment.
* Length of service awards.
You're not just working in a store; you're shaping an experience and creating a legacy. Embrace the adventure, for you are the driving force of positive change!
At Mountain Warehouse, we’re passionate about helping customers enjoy the outdoors. We focus on sustainability, designing quality products for adventure and everyday exploration. Our team is united by our passion for the outdoors, commitment to exceptional service, and belief in teamwork. We value individuality, diversity, and inclusivity, and are dedicated to creating a workplace where everyone feels valued and empowered. If you’re excited about adventure, retail, and making a difference, we’d love to hear from you!
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