We are a small group of 4* hotels based in South Wales and the South West of England. We have 3 hotels altogether based in Cardiff Bay, Bristol City Centre and Plymouth. All of our hotels offer large comfortable Canadian beds, conference and meetings centres and bespoke individual restaurant and bar areas.
Our hotels offer a wide range of amenities to cater for both corporate and leisure guests; we have developed an excellent reputation within our locations boasting 4* hospitality at an affordable rate – our exceptional returning guest rate is testament to our staff and hotels.
Working at Future Inns offers a varied daily schedule; no two days are the same. With a variety of functions from small business meetings to large scale weddings; live events, a business guest wishing to just get their heads down or a group of friends wanting to celebrate a special occasion. All of our team members are key to making sure these things happen without a glitch!
All staff within our company are offered the following
benefits:
* Generously discounted stay in any of our hotels
* Comprehensive training programme designed to unlock your potential
* Food on shift
* 50% discount on food for you and up to 3 guests in any of our restaurants
* Opportunity to win staff of the month
* Pay bonus for long service
* £150 for referring a friend to work with us
The Role
We are currently looking for a Housekeeping Supervisor. You will be reporting directly to the Housekeeping Manager and have full responsibility when on shift for the day to day running of the housekeeping department.
An ideal candidate must possess the ability to deliver the highest standards of cleanliness and be able to demonstrate a real passion for the industry. The candidate must be flexible and have a 'hands on' approach in a pressurised environment.
We are looking for someone with experience of leading and motivating a team. You will demonstrate the ability to work within tight deadlines. Previous experience of working in a housekeeping department is essential and knowledge of opera is beneficial.
As Housekeeping Supervisor you will need to lead by example, have excellent customer service skills and be able to lead team to success.
The ideal candidate will already be a experienced hotel Housekeeper.
You will be flexible, reliable, enthusiastic with a passion
for hospitality and be able to work in a team and also independently.
Our hotels and Conference Centre are busy establishments, therefore this is very much a hands on role.
Key Responsibilities:
* Supervise and coordinate the daily activities of housekeeping staff to ensure cleanliness and presentation standards are consistently maintained.
* Conduct regular inspections of guest rooms, public areas, and back-of-house areas to ensure compliance with company standards and health and safety regulations.
* Allocate daily work assignments and monitor staff productivity and performance.
* Train, coach, and support housekeeping team members to maintain high service standards.
* Manage housekeeping inventories, including linens, guest supplies, cleaning chemicals, and equipment.
* Report maintenance issues and coordinate with the maintenance department to ensure timely resolution.
* Ensure compliance with health, safety, and infection control procedures.
* Handle guest requests, concerns, and complaints professionally and promptly.
* Oversee and assist in laundry operations, including sorting, washing, drying, folding, and distribution of linen.
* Support the housekeeping team during peak periods and assist with room cleaning duties when required.
If you are interested in this position please submit your CV
online
A copy of our privacy notice can be found on our website