Promotions Manager Vacancy Briefing Pack
Directorate: HR Promotions Team
Location: Primarily Kilburn (with potential use of NSY/Canning Town)
Working Pattern: 3 days on site (standard Met hybrid requirement)
Vacancy Overview
* Band C Promotions Manager position within the HR Promotions Team.
* Arises due to the existing postholder going on a secondment to College of Policing (3 year incumbent).
* Initially required for 6 months, with a possibility of extension depending on the outcome of the secondment.
Role Purpose
This role functions as a mini project manager responsible for:
* Managing, coordinating and overseeing promotion campaigns across ranks (Sgt to Chief Superintendent).
* Supporting and sometimes attending assessment centres, ensuring outsourced providers deliver to expectations.
* Managing exams in partnership with the College of Policing.
* Acting as a key point of contact for escalations, queries, and time critical tasks.
Key Responsibilities
* Plan, coordinate and deliver end to end promotion processes.
* Liaise with outsourced providers to ensure milestones are met.
* Handle candidate or internal escalations regarding promotions.
* Use project tracking tools (e.g., MS Project) to manage timelines.
* Provide excellent customer service, often acting as the frontline representative during assessment activities.
* Work both independently on assigned projects and collaboratively across the team of eight.
* Support peers on adjacent projects when timelines clash or support is required.
Core Skills & Competencies
Essential
* Exceptional organisation & time management cited as critical by both hiring managers.
* Clear, confident communication across stakeholders (candidates, suppliers, internal colleagues).
* Ability to work well under pressure during peak promotion cycles.
* High standard of customer service for escalations and frontline interactions.
* Proficiency in Excel (essential).
* Experience with project management tools (ideally MS Project).
Desirable
* PRINCE2 or similar project qualification (nice to have; not essential).
* HR experience or exposure to recruitment processes.
* Experience in policing or public sector (helpful, not mandatory).
Candidate Background Guidance
* Policing promotions experience is rare and not expected.
* Candidates from recruitment, HR operations or project coordination backgrounds are strong fits.
* Public or private sector backgrounds are both acceptable.
Contract Details
* Duration: 6 months initially.
* Start Target:June (realistic timeline agreed).
Vetting Requirements
* CTC vetting required (basic level not SC).
* Hiring managers confirmed the role can be placed on priority vetting once forms are submitted.
* Reed will gather candidate vetting forms and notify MPS when ready to fast track.
Interview Process
* One stage interview, held via MS Teams.
* Chrissie will be the main hiring manager; Ruth added as second reviewer for CVs.
Team Structure
* Team consists of 8 members.
* Each Promotions Manager owns a primary project, but may support sideways depending on critical timelines.
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