Overview
Customer Service Coordinator (Construction / Admin)
£26,000 - £31,000 · 33 days' holiday · Health cash plan · Life assurance · Staff rewards
Swadlincote - office-based (hybrid after probation) · Start to suit notice
Confident with Admin and Outbound calling in the Construction industry and looking for a secure office role in a friendly team? This Customer Coordinator position offers a great office environment with development and progression offered from day one.
The Benefits
* Stable, days-based role with hybrid work option after probation
* 33 days' holiday (rising with service)
* Progression and development oppurtunities from day 1
* Health cash plan, life assurance, and staff rewards platform
* Supportive team environment and job security in a growing company
What You\'ll Do
* Maintain the CRM: log activities, update contacts, and track project milestones
* Handle customer calls and emails, scheduling appointments and following up on enquiries
* Support colleagues by preparing reports, quotes, and documentation
* Provide day-to-day administration to keep sales and technical teams running smoothly
About You
* Background in administration, customer service, or sales support
* Comfortable using CRM systems and Microsoft Office with good attention to detail
* Friendly, organised, and confident on the phone or over email
* Looking for stability and a positive, long-term working environment
Great If You Also Have
* Experience in a construction or product-based business
* Familiarity with quotes, pipelines, or order processing
* Ambition to grow into new areas as the business continues to expand
Culture & Progression
You\'ll be joining a supportive team in a company that values its people. For those who want it, progression routes into technical or external sales are available - but this role also suits someone who simply wants a stable, rewarding position with strong benefits and long-term security.
Click 'Apply' to secure a stable role with variety, benefits, and a friendly team environment.
Keywords
Sales Administrator, Sales Support, Internal Sales, Sales Coordinator, Customer Service, CRM, Construction Products, Office Administrator, Hybrid Working, Swadlincote, Stable Role
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