Leuchars Station, Leuchars, St. Andrews, Fife, KY16 0JX
Job Summary
Are you a proactive individual with a passion for supporting mental health care? The Mental Health Team (MHT) at Leuchars Station is currently searching for a dedicated part-time Administration Officer to be an essential part of our dynamic team!
What We Are Looking For
* strong organisational and communications skills
* Information Technology (IT) literate
* a friendly, approachable demeanor for engaging with staff and clients alike
* willingness to work as a part of a team
* high level of confidentiality being upheld
If you are ready to take on this rewarding challenge and be a part of a compassionate team dedicated to making a difference in mental health care, we want to hear from you!
This position offers 18.5 hours per week. The working pattern will be Monday 8.00-15.00, Wednesday 08.00-15.00 and Thursday 08.00-12.30.
Strategic Command Transformation
Strategic Command is going through a significant transformation programme which aims to improve the way the Command conducts its business and delivers for Defence and the nation. As a consequence of this, all posts within Strategic Command Headquarters and in time the wider organisation, are/will be subject to review and potential changes as we continuously improve across the period of the transformation programme. These changes may be minor or could be more substantive and will generate new opportunities. Throughout, the Command’s transformation programme is committed to following the MOD’s framework on managing and supporting people through the change process and places an emphasis on early and open consultation and engagement with the Command’s personnel and Trade Unions.
Job Description
A chosen candidate will be responsible for providing a high standard of administrative support to the Mental Health Team (MHT). They will work to the direction of the Executive Officer (EO) Practice Manager to support the clinical staff based within the Department of Community Mental Health (DCMH). They will be responsible for all administrative requirements for both new and current patient caseloads which includes liaison with other Medical Centres and outside agencies as well as managing clinical diaries and clinics, answering telephone queries, booking medical documents in/out, dealing with the post, and sending and receiving faxes/emails.
A chosen candidate will be responsible for providing a high standard of administrative support to the Mental Health Team (MHT). They will work to the direction of the Executive Officer (EO) Practice Manager to support the clinical staff based within the Department of Community Mental Health (DCMH). They will be responsible for all administrative requirements for both new and current patient caseloads which includes liaison with other Medical Centres and outside agencies as well as managing clinical diaries and clinics, answering telephone queries, booking medical documents in/out, dealing with the post, and sending and receiving faxes/emails.
Person specification
Responsibilities Include But Are Not Limited To
* providing full administrative support to all doctors, clinical staff, and reception duties within the DCMH. This will include managing clinics and organisation and management of appointments
* liaise with stakeholder units, providing recall and statistical data when requested
* covering the reception duties and ensures that a high standard of administrative support is maintained to allow a safe and effective delivery of Mental Healthcare
* providing administrative advice on all aspects of Occupational and routine documentation ensuring all aspects of the Data Protection Act and Confidentiality are adhered to
For full list of duties please see terms of reference attached.
Behaviours
We'll assess you against these behaviours during the selection process:
* Changing and Improving
* Managing a Quality Service
* Communicating and Influencing
* Delivering at Pace
Alongside your salary of £26,770, Ministry of Defence contributes £7,755 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
* Free on-site parking
* Learning and development tailored to your role
* Access to Defence Discount Card offering discounts in many shops and online
* A culture encouraging inclusion and diversity
* A Civil Service pension
Selection process details
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.
Please ensure you demonstrate that you have the required skills, knowledge, experience, qualifications and memberships in your application and that you have saved it, making sure that any reference to your personal details have been removed from your application prior to submitting it.
When choosing your Behaviour/Technical Skills examples, please make sure you use real life scenarios that relate to your own experiences. Whilst technology may help to enhance your written submission, presenting the ideas of others or those generated by technology, could result in your application being rejected.
Please see the link to our YouTube channel for advice preparing your best responses with some hints and tips on answering behaviour-based questions. Hints and tips such as: Your behaviours can be based on situations from work, volunteering or home; match your situation to the behaviour requested and how to use your 250-word limit.
Defence Medical Services - YouTube
At application stage you will be assessed again the following Behaviours:
* Changing and Improving
* Managing a Quality Service
* Communicating and Influencing
* Delivering at Pace
At interview you will be assessed again the following Behaviours:
* Changing and Improving
* Managing a Quality Service
* Communicating and Influencing
* Delivering at Pace
In the event of high numbers of applications, we will sift against managing a Quality Service.
The sift will be completed within 10 working days of the vacancy closing date. Interviews will be held on a date to be confirmed.
As a result of the changes to the UK immigration rules which came in to effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical. This role does not meet that category and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points based system.
Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn.
All employees joining Ministry of Defence who are new to the Civil Service will be subject to a 6-month probation period (unless otherwise advised) effective from the employment start date. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check.
Please note the salary will be pro-rata where part time hours are undertaken.
This post does not offer any assistance with relocation allowances.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check.
There is no requirement to deploy as this is met by our uniformed personnel, but you will form the continuity of care required by our patients when based at home.
The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact dbscivpers-sgdmsresourcing@mod.gov.uk
This vacancy is part of the A Great Place to Work for Veterans initiative. Making the Civil Service a Great Place to Work for Veterans - GOV.UK
Feedback will only be provided if you attend an interview or assessment.
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.
Security
Successful candidates must undergo a criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Successful candidates must undergo a criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This Job Is Broadly Open To The Following Groups
* UK nationals
* nationals of the Republic of Ireland
* nationals of Commonwealth countries who have the right to work in the UK
* nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
* nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
* individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
* Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job Contact
* Name : Jo Howl
* Email : Joanne.Howl100@mod.gov.uk
Recruitment team
* Email : DBSCivPers-SGDMSResourcing@mod.gov.uk
Further information
Please see further information document. #J-18808-Ljbffr