Business Administrator * Salary: £24,000 plus excellent benefits including 28 day annual leave stats & an additional day for your birthday and private medical insurance. * Location: Harrogate We are recruiting for a Business Administrator on behalf of an independent healthcare practice. As Business Administrator you will support the daily operations of the practice, assisting a team of clinicians and ensuring the efficient delivery of administration tasks. Key Responsibilities The successful candidate will undertake a range of tasks, including but not limited to: * Managing appointment and operation bookings * Overseeing diary management * Liaising with referrers, patients, and clinicians * Liaising with NHS contacts * Developing and managing databases * Communicating with insurers regarding payments and treatment authorisations * Handling letter processing * Managing incoming and outgoing paper and electronic correspondence * Responding to incoming calls and emails * Monitoring key service delivery databases, such as referrals and assessment records, to ensure smooth service delivery * Ensuring compliance with GDPR, confidentiality, and information governance at all times Candidate Requirements * A solid understanding of patient confidentiality * Proficient knowledge and experience using Microsoft Office applications (Word, Excel, and Outlook) * Experience with patient notes and CRM systems * A collaborative team spirit, with the ability to work autonomously * Strong capacity to thrive under pressure in a busy environment * Excellent time management skills * A systematic and efficient approach to tasks * Essential customer service experience * A positive 'can-do' attitude To apply, please submit your CV via the link provided or contact Unity Resourcing for more information