Join to apply for the Broking Services Manager role at The Ardonagh Group
We’re on the hunt for a talented Insurance Broking Services Manager who uses their knowledge and experience of the Insurance Industry to lead a team and build strong, trusted, and profitable client and customer relationships.
Overview: As a Broking Services Manager you will be responsible for the day-to-day management of the Commercial team and manage and maintain in the capacity of Account Handler own designated portfolio of clients to the highest standards.
Responsibilities
* Responsible for the day-to-day management of your team and supporting your Team Director who will maintain overall responsibility for the Commercial Team book of business
* Ensuring the Account Handlers undertake accurate processing of renewals and work within the confines of the company processes and procedures
* Responsible for management administration for Account Handlers (holidays, sickness, absence)
* Establish recruitment needs and take responsibility for the interviewing process and implementation of training procedures for new starters of all direct reports within the team
* Deal with performance issues for the team and conduct matters quickly and appropriately
* Responsible for the setting of personal training plans and carrying out appraisals for your direct reports
* As part of the Account Handler role you will provide a quality service to existing clients, covering all aspects of their insurance arrangements; advise, review, arrange and secure the appropriate cover at a competitive premium
* Deal with new business, mid-term adjustments and renewals in the relevant markets according to company terms and conditions
* Deal with telephone enquiries promptly, referring the query to the appropriate person when the enquiry falls outside your own knowledge and experience
Experience and qualifications
It’s essential that you have extensive insurance broking experience as you will be offering a complete commercial experience to existing customers. You will have the ability to prioritise and organise own workload to ensure deadlines are adhered to. You need to have excellent relationships skills, have enthusiasm and be a problem solver.
It would be advantageous if you have some team leader or people management experience.
What we offer and compliance
Equality, diversity and inclusion: Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
Employment checks: If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.
Note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. No Agencies please.
Click here to see our standard benefits page
Seniorities and job details
* Seniority level: Not Applicable
* Employment type: Other
* Job function: Finance and Sales
* Industries: Insurance
Referrals increase your chances of interviewing at The Ardonagh Group by 2x
Get notified about new Broker jobs in Swansea, Wales, United Kingdom.
Swansea, Wales, United Kingdom
Job locations and posted times are provided as part of the listing context.
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
EEO statement: Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
#J-18808-Ljbffr