Systems Monitoring Officer
Location: High Wycombe
Salary: £26,800
Hours: Full-time, 37.5 hours, Mon-Fri – office based
Work Location: Office-based
Full time / Permanent
Remarkable Jobs are hiring on behalf of our fantastic client.
We are seeking a Systems Monitoring Officer to join their growing technical operations team in High Wycombe. This is an excellent opportunity for a proactive and detail-driven Systems Monitoring Officer to play a key role in keeping critical systems operating at peak performance.
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Systems Monitoring Officer Role:
As a Systems Monitoring Officer, you will be part of a specialist monitoring and maintenance function, responsible for proactively overseeing systems, identifying faults, and supporting engineers to ensure high levels of uptime and service delivery. This Systems Monitoring Officer role sits at the heart of operational excellence.
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Systems Monitoring Officer Key Responsibilities:
* Monitor live systems and infrastructure for faults and performance issues
* Log, track, and escalate faults using internal systems and dashboards
* Remotely inspect and assess reported issues and coordinate repairs
* Prepare specifications and estimates for minor works and repairs
* Support inspections and ensure maintenance quality and compliance
* Liaise with engineers, service desk teams, landlords, and commercial teams
* Maintain accurate maintenance records and prepare performance reports
* Operate within agreed SLAs and maintenance budgets
* Support long-term technical monitoring and maintenance planning
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What They Are Looking For:
Essential:
* Experience in a technical monitoring, systems support, or maintenance-based role
* Strong organisational and time management skills
* Excellent written and verbal communication
* Confident working independently and managing multiple priorities
* Proficient in Microsoft Office, particularly Excel
Desirable:
* Experience with monitoring systems, smart infrastructure, or camera-based technology
* Knowledge of Power BI, Power Query, and SQL (SSMS / T-SQL)
* Experience producing or interpreting technical or performance reports
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Systems Monitoring Officer Key Attributes:
* Methodical and highly detail-focused
* Technically curious and proactive
* Calm, structured, and reliable
* Strong problem-solver
* Collaborative team player
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If you’re ready to take on a varied and rewarding role as a Systems Monitoring Officer, we’d love to hear from you.
Apply now!