We’d love to hear from you if you’re:• Used to achieving outstanding customer service in a similar environment.• A good leader of people, skilled in setting personal objectives and giving feedback.• Experienced with budgets to increase income and control costs (including managing stock and waste).• A people person, with a friendly attitude and great communication skills.• Aware of health and safety compliance.Food & Beverage Assistant ManagerTo find out more about what it’s like to work in a food and beverage team for the National Trust, click here to watch our video.You'll be based at Felbrigg Hall, Felbrigg, Norwich, NR11 8PRAs Food and Beverage Assistant Manager, you’ll be working closely with the Food and Beverage Manager. You’ll be helping to look after the entire operation, keeping consistently high standards in the team, in the outlets, and in the food and drink we prepare and serve. You’ll always have an eye on ways to improve service and standards for our visitors. In this particular role, we're looking for someone to specifically work closely with the back of house team.You’ll support the team to help build a great place to work. This could include helping with recruiting and training new people or developing the team. You’ll make sure that the team follow all relevant legislation and National Trust policies.You’ll be setting and achieving financial targets to increase income and profits. This could be by driving sales through controlling resources and achieving the best possible customer service.We’ll give you an induction that fits the job, and training in allergens and food safety, plus any mentoring needed to help you in your role. You can sign up for further professional training and development if you wish. Please also read the full role profile, attached to this advert.151268IRC151268