Onboarding Coordinator
£27-34K (dependant on experience) + performance bonus
Flexible Location (Manchester, Banbury, Leicester or Basingstoke) | Hybrid working
Looking for a role where you get a real buzz from paying out deals and helping new clients get off to the best possible start?
That moment when a deal goes live, the paperwork's perfect and the client transitions seamlessly from “yes” to fully onboarded.
If that sounds satisfying, you're going to love this.
The role
You'll sit at the heart of our Operations team, supporting new clients from agreement to go-live.
You'll work alongside Sales, Operations and Risk to make sure every onboarding journey is smooth, compliant, accurate and effortless.
Because onboarding isn't just admin, it's the first real experience a client has with us, you'll make sure it's a great one.
What you'll be doing
You'll be the calm, organised force behind every successful deal activation:
1. Raising and checking legal documentation accurately and on time
2. Creating and maintaining client profiles within internal systems
3. Verifying debt and debtors in line with KPIs
4. Ensuring compliance and protecting the business from risk or fraud
5. Meeting Onboarding Service Level Agreements consistently
6. Escalating risks qui...