End user device engineer

This is an exciting opportunity to join the End User Device Management Team, supporting users across community and primary care settings throughout Derby and Derbyshire. You’ll play a key part in ensuring that desktop and mobile devices remain secure, reliable, and fully optimised for clinical and operational staff. Our engineers manage everything from laptops and mobiles to operating system patching and application updates, ensuring all devices remain compliant and pose no security risk to the wider network.

Responsibilities

• End‑user productivity – improve staff efficiency by resolving device and system issues quickly and effectively.
• Incident management – reduce service disruption through timely handling of incidents and service requests in line with SLAs.
• 24/7 support coverage – contribute to a rota that ensures continuous availability of end‑user services.
• Automation tasks – increase operational efficiency by automating routine technical activities.
• Proactive maintenance – enhance device stability through regular patching, updates, and health checks.

About the team

You’ll be part of a team that directly supports frontline healthcare staff, ensuring they have the tools they need to deliver safe, effective care. Your work will have a real impact on service quality, system reliability, and patient outcomes.