Package Description Job Title: Onboarding Coordinator Location: Halesowen – Hybrid (Office & Home Working) Hours: Full-time (37.5 hours per week) Salary: £26,000 per annum, DOE Start Date: Immediate At Keys Group, we’re not just about providing care—we’re about creating extraordinary moments every single day for the adults and young people we support. Our work revolves around innovative care services for individuals with complex needs, emotional and behavioural difficulties, or those who may display challenging behaviour. We pride ourselves on creating an environment where both our staff and those we care for can thrive. Job Summary We have an exciting opportunity for an experienced Onboarding Coordinator to join our team to support with compliance administration for recruitment across our Group. This is an exciting time to join a highly enthusiastic team, committed to recruiting people throughout the business whose aim is to make a difference to the lives of the people we support. This role will be a combination of both home and office working from our Support Centre in Halesowen. It is anticipated you will work 4 days from home and 1 day in the office. Key responsibilities for an Onboarding Coordinator: Ensure all pre-employment checks (DBS, right to work checks, offer letters/contracts and referencing checking) are processed accurately and in a timely manner. Analysing a candidate's full employment history and noting any discrepancies to service Managers. Inputting and uploading new starter information onto internal HR portal, ensuring absolute accuracy at all times Support with day to day and ad hoc administration duties within the compliance and internal recruitment team. Responsible for the onboarding and compliance sign off for new starters in a given region. This will be mainly focused on Adult residential homes. Build strong working relationships with managers and candidates offering relevant advice and support throughout the onboarding process. Ensure the company compliance procedures and processes are implemented in the most efficient and effective manner. Conducting audits and reports on key compliance checks. Ensuring the HR system is up-to-date and data input information accurately. Person Specification: Essential Previous experience working in an onboarding/compliance administration role managing multiple candidates at any one time Ability to work to deadline and process high volumes of data Excellent attention to detail Good verbal communication skills Self-motivated and have the ability to work as part of a team Good organisational and time management skills Experience of using Microsoft Office packages Desirable Experience of working in a social care setting Experience of working remotely supporting a multi-site business Understand the needs of the people that we support EPIC benefits of working for Keys Group: Competitive Salary Annual Leave: Enjoy 25 days annual leave, plus bank holidays Hybrid working NEST Pension Scheme: Save for your future with up to 3% matched contribution Enhanced Maternity and Paternity pay Exclusive Discount Scheme: Enjoy discounts at retailers, attractions, holidays, and even cars with a Blue Light Card Comprehensive Induction & Ongoing Training: We’ll set you up for success with full induction and continuous learning opportunities Health Scheme: Get help with everyday healthcare costs through a salary-deducted plan for services like opticians, dentists, and more If you thrive in a fast-paced, rewarding environment and you’re excited about making a real difference, we want to hear from you! ACSUN