Join our team at Far Grange as an owners-only Haven Park. Security Manager
Type: Full-Time / Permanent
Bonus: Up to 10% Annual Bonus
Join our One Great Team here at Haven as a Security Manager! Step into a role where you’ll make a real impact on helping us create a safe, secure and welcoming environment for our guests.
As the Security Manager, you'll be at the heart of an energetic team, leading with clear direction and plenty of motivation. You'll be hands-on with performance, offering feedback to help your team grow, tackling any challenges, and supporting their development. You'll be the driving force behind creating a safe and secure environment for our guests, owners and team, continuously improving our security operations, and solving any issues that pop up. Plus, you'll make sure everything stays compliant, and on point with company policies.
Team Leadership: Lead, motivate, and support the team to deliver excellent service and achieve targets.
Guest Experience: Ensure top-tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere.
Performance Management: Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews.
Resource Management: Oversee team scheduling, budgets, and resources to maximise efficiency and meet business needs.
Compliance and Safety: Ensure all operations comply with health and safety regulations, company policies, and standards, including maintaining and reviewing the Park Security Plan, Security Risk Assessments and Instructions.
Training and Development: Support team development through ongoing training, mentoring, and creating growth opportunities.
Proven experience in a Security Management role, preferably in a holiday park, resort, or customer service environment.
- Valid SIA Door Supervisors (DS) License.
- Exceptional customer service and problem-solving abilities.
- Knowledge of security protocols, procedures and health and safety regulations
- Experience in budgeting and financial management.
- Flexibility to work evenings, weekends, and holidays.
Attractive salary plus annual bonus opportunity.
- On-site accommodation, subject to availability and T&Cs.
- Comprehensive training and ongoing support.
- Career development opportunities, including fully funded qualifications.
- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!
Diversity, equity, and inclusion are at the heart of who we are and what we do. We encourage applications from all backgrounds, communities and industries and we are ready to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be full-time, part-time or a job-share.