Hospitality Team Member
YHA Wasdale Hall, Seascale, CA20 9ET
Temporary, flexible contract
25-42.5 hours per week
£12.21 per hour (applies to all, including those under the age of 21)
Staff accommodation is available at a rate of £69.83 per week.
Are you looking for a fun and varied job in hospitality? YHA Wasdale Hall is looking for a Seasonal Hospitality Team Member to join their team! YHA Wasdale Hall is set right on the shore of Wastwater, England’s deepest lake, providing a perfect getaway from everyday life in beautiful surroundings.
As a Hospitality Team Member, you'll play a key role in making our guests' experiences memorable. Your efforts will be at the core of our mission to provide exceptional hospitality.
Candidates with previous experience in food preparation/service are especially welcomed, though not essential as full training will be given.
Why work for YHA?
Join our team and enjoy a range of exclusive staff benefits that support your well-being and career growth:
* 10 nights free hostel stays per year for you and up to 3 friends or family
* Access to YHA’s staff discount and cash back portal
* Free YHA Membership each year
* Access to support via our Employee Assistance Program
What will you be doing as a Hospitality Team Member?
Required
We are a friendly team and will provide the training required for you to undertake the role. However, there is plenty for you to get stuck into from day one, including:
* Providing great customer service to all our customers, members, and guests.
* Working on reception, offering insights about the hostel and the local area. Ensuring every guest feels informed and welcomed.
* Using our systems for efficient guest check-ins and check-outs, food and beverage sales, and service.
* Carrying out housekeeping duties, ensuring a comfortable, clean environment for all visitors.
* Assisting in the preparation of food and serving food and drinks with genuine warmth, hospitality, and pride.
What Skills and Experience do you need to be a Hospitality Team Member?
To provide excellent service to our guests, we are looking for the following qualities in our Hospitality Team Members:
* Experience of working face to face with customers
* Experience of working in a team
* Excellent timekeeping, with flexibility to cover different shifts
* Ability to manage varying pressures, including peaks in workload demands
* Knowledge and understanding of the core purpose of YHA
At YHA, we value lived experiences as much as skills and knowledge. We provide a robust induction, ongoing training, and opportunities for personal growth. We welcome applicants from all backgrounds.
Who are YHA?
YHA is a social enterprise with a mission to enrich the lives of all, especially young people. YHA does this by providing brilliant hostel stays and experiences that improve physical health, mental well-being, and life skills.
If you would like to find out more about YHA the charity, the culture, the heritage, and more, please visit our jobs website.
How do you apply?
Submit your CV and complete the application form (it’s a short one, we promise!). If you need any assistance, please visit the contact page on the YHA Jobs website.
Once the hiring manager has reviewed your application, we will contact shortlisted candidates. We aim to get in touch within a reasonable amount of time after the closing date.
PLEASE NOTE All relevant checks are in place to ensure safeguarding and legal requirements of safer recruitment are adhered to. We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
YHA Job Title: Team Member
Keywords: Hospitality Assistant, Team Member, Hospitality Team Member #J-18808-Ljbffr