HR & Office Manager is responsible for delivering efficient people management, HR compliance, and office operations. The role ensures a professional, compliant, and productive working environment while supporting business growth, project delivery, and employee engagement across office and field-based teams.
Responsibilities
A. Human Resources (Core HR Delivery)
1. Manage end-to-end employee lifecycle:
2. Recruitment coordination (ads, interviews, onboarding)
3. Contracts, variations, and offboarding
4. Maintain and update HR systems (e.g., SAP SuccessFactors or equivalent)
5. Oversee payroll inputs, benefits, expenses, and leave management
6. Ensure compliance with:
7. UK employment law
8. Right to work checks
9. GDPR and data handling policies
10. Support performance management processes:
11. Probation tracking
12. Appraisals & KPI/IBT reviews (relevant to delivery roles)
13. Coordinate company communications:
14. Internal updates
15. HR announcements
16. Office policies
17. Act as first point of contact for employee relations issues
18. Manage disciplinary and grievance processes in line with company policy
B. Office Management
19. Oversee day-to-day office operations:
20. Facilities management (leases, utilities, maintenance)
21. Office supplies, equipment, and access control
22. Liaise with head of H&S and Manage health & safety compliance, including:
23. Risk assessments
24. Incident reporting
25. Office compliance checks
26. Coordinate with external suppliers:
27. Cleaning, Office, utilities
·Liaising with directors
28. Assisting with scheduling Internal governance meetings and high-level client meetings
29. Group distributions and Meeting room bookings
30. Organising team building activities
Culture & Engagement
31. Drive employee engagement initiatives
32. Support wellbeing and inclusion programmes
33. Coordinate company events, inductions, and training sessions
34. Promote company values and culture across office and field teams
Skills
Essential
35. Proven experience in HR with CIPD qualified to level 5 or working towards
36. Strong knowledge of UK employment legislation
37. Experience managing HR systems (e.g., SuccessFactors or similar)
38. Strong organisational and multitasking skills
39. Excellent communication and stakeholder management
Desirable (Telecoms Environment)
40. Experience in telecoms, engineering, or field service industry
41. Understanding of:
42. Contractor onboarding
43. Multi-site operations
44. Health & Safety requirements
Working Conditions
45. Hybrid working ( 3 days office + 2 days remote)
46. Occasional travel to other sites or offices
47. Interaction with both staff and partnership teams