Job Overview
As a Sales Advisor within our branches, you are pivotal to the success of the business. You will build relationships with trade customers regularly, both in person and over the phone, aiming to win new business and strengthen relationships with existing trade customers, ultimately delivering on our customer promise.
Why work for LKQ
We are a people-first organization that prioritizes our colleagues, with the customer at the heart of everything we do. We support flexible working options and are committed to a healthy work-life balance. We seek passionate individuals who love what they do, excel in their roles, and are dedicated to delivering the best service. We also support our employees' career development and growth within the company.
Key Responsibilities
* Build relationships with customers to win sales, improve margins, and provide excellent customer service within the branch.
* Become an expert in LKQ Euro Car Parts product offerings to serve as a trusted advisor to customers.
* Collaborate with other branch areas to ensure customer needs are met.
* Complete all call backs promptly.
* Work closely with internal teams to understand products and anticipate customer needs.
* Coordinate with the Warehouse Supervisor to understand customer returns and reduce return rates through better relationships.
* Utilize business data to identify opportunities across customer segments and product groups.
Skills and Experience
* Excellent communication skills to develop customer relationships and enhance connectivity.
* High levels of focus, energy, and drive.
* Good business acumen.
* Commitment to delivering top-quality customer service and creating customer experience excellence.
What We Offer
* Pension scheme.
* 22 days of annual leave.
* Hapi benefits retail discount.
* Staff discount.
* Genuine opportunities for career progression.
* Access to a 24-hour Employee Assistance Programme for financial and wellbeing support.
LKQ Euro Car Parts is at the heart of the automotive aftermarket, supplying a wide range of vehicle parts to over 18,000 customers through a world-class logistics operation in the UK and Ireland. We are more than just a parts supplier; we lead the market through innovative digital and service offerings, supporting our customers as they prepare for the future. If you are interested in starting your career with LKQ Euro Car Parts, apply now.
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