Job Description
Assistant Marina Manager
Hayling Island
Salary: £35,000
We are currently recruiting for an Assistant Marina Manager to join a busy, high-profile marina and visitor destination on Hayling Island. This is an exciting opportunity for a customer-focused and operationally driven individual to play a key role in the day-to-day running of a thriving waterfront and boatyard environment.
This position would suit someone with strong leadership skills, a hands-on approach, and experience managing booking systems within a fast-paced operational setting, ideally within a marine or boatyard setting.
The Role
As Assistant Marina Manager, you will support the overall operation of the marina and associated boatyard activities, ensuring smooth day-to-day operations while maintaining the highest standards of safety, service, and presentation.
A key focus of this role will be the coordination and optimisation of berth bookings, ensuring efficient use of space and a seamless customer journey from enquiry through to arrival.
Key Responsibilities include:
* Supporting the daily operation of the marina and boatyard, coordinating and overseeing team activities
* Managing and coordinating berth bookings for annual customers and visitors, ensuring maximum occupancy and efficiency
* Overseeing and maintaining booking systems, ensuring accuracy of data and smooth customer journeys
* Assisting with staff rota planning to ensure effective site coverage
* Leading daily team briefings and supporting a positive team culture
* Ensuring all administrative and operational processes are completed accurately
* Supporting the coordination of boatyard operations, including vessel movements, lift/launch scheduling, and contractor activity where required
* Overseeing site and boatyard maintenance to ensure a safe, clean, and well-presented environment
* Monitoring customer satisfaction and driving continuous improvement in service delivery
* Supporting the training, coaching, and development of team members
* Managing customer queries and escalating any issues where required
About You We are looking for a proactive and motivated individual who thrives in a customer-facing, operational environment.
You will ideally have:
* Previous experience in a supervisory or assistant management role in a similar setting
* Experience coordinating booking systems, reservations, or scheduling platforms
* Strong organisational skills with the ability to manage bookings, logistics, and customer flow effectively
* A hands-on approach with the ability to multitask in a fast-paced environment
* A commitment to maintaining high standards of health, safety, and presentation
* Experience within a marina, boatyard, marine, leisure, or hospitality environment would be advantageous
* A practical understanding of boatyard operations (e.g. vessel handling, maintenance coordination, or working with marine contractors) is beneficial but not essential
* What's on OfferSalary of £35,000
* Monday to Friday working pattern (08:30 - 17:00)
* Structured onboarding and training programme
* The opportunity to work in a unique and scenic coastal environment
* A varied and rewarding role within a supportive team
If you're looking for a role where no two days are the same and you can make a real impact on both operations and customer experience within a marina and boatyard setting, we'd love to hear from you.
If you're looking for a role where no two days are the same and you can make a real impact on both operations and customer experience, we'd love to hear from you.