Staffpower Group are currently hiring for our client based in Wakefield for a Dutch-speaking customer service representative to work as part of their team.
Dutch-speaking customer service representative responsibilities:
* Dealing with customer enquiries over the telephone and via email must be able to respond in Dutch
* Prioritise customer requests (orders, samples, information, claims, complaints)
* Ensure customer issues are dealt with professionally and in a timely manner
* Accurate updating of records and maintenance
* Meet performance targets and team goals
* Collaborate with other team members to resolve issues
* Escalate errors or mistakes as soon as identified, apply all necessary corrective measures, and propose corrective actions
Dutch-speaking Customer Service Representative required skills:
1. Ability to prioritise and undertake numerous tasks simultaneously
2. Ability to record information accurately
3. Previous experience in customer service
4. Experience in Salesforce
5. Excellent written and...