Overview
Here at Mamas & Papas "Our Purpose" is to inspire and support parents in becoming the best parents they can be: confident, capable & loving life with their little ones. Our passion for parenting exists in everything we do. It’s evident in the advice we source, the products we design, & the experiences we offer. We’re an award winning, global omni-channel shopping experience with products at the core of our brand.
The Lead Training Manager (Retail)
The Lead Training Manager is responsible for shaping, leading, and delivering the full training strategy across our retail store estate, ensuring every colleague has the knowledge, skills, and confidence to perform at a consistently high level. Working in close partnership with key Head Office departments, this role aligns all training activity with commercial priorities, product launches, and operational needs creating a learning culture of success.
Key Focus Areas
* Training identification & design
* Training implementation – including accessibility via LMS e-learning
* Training planning & calendar management
* Leadership – management and development of a field based Product Trainer
* Impact Analysis – designing tools to assess commercial impact of training, learning & development
* Large scale training delivery & roll‑out
Note: This role being predominantly based 3 days a week at our Huddersfield Head office (HD5 0RH), 2 days working from home as part of our head office hybrid model. Travel across the retail estate will be required where necessary with likely overnight stays.
Benefits
* 33 days holiday, increasing up to 40 with service.
* Buy & Sell holiday schemes
* Company Bonus Schemes
* Employer pension contribution from day 1 enrolment.
* Significant staff discounts for family & friends from our shops & online
* Ongoing offers & discounts across a variety of external organisations, from holidays, travel, restaurants, gifts & services to many more worthy discounts through our Benefits Hub
* Subsidised health & critical illness cover and insurances
* Supportive family related leave policies (including company enhanced pay for maternity, IVF & Fertility, surrogacy, paternity, adoption, shared parental leave)
* Supportive Foster Care & Carers Leave offering
* Support for Loss and Bereavement
* A Menopause Friendly Employer
* Employee Recognition and Appreciation Schemes
* At Mamas & Papas, we’re a business for the future. Every day, we help to welcome a new generation of children into the world, and we want them to grow up in a world that’s sustainable – one that’s full of opportunity and hope.
Location: Mamas & Papas (Head Office), Colne Bridge Road, Huddersfield, West Yorkshire, HD5 0RH
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