Insight Global is seeking a Senior Digital & IT Analyst to work on-site at a leading manufacturing client in Loughborough. This role involves supporting business analytics, IT processes, and manufacturing applications critical to daily operations.
Responsibilities include:
1. Installation, maintenance, and support of hardware and software.
2. Supporting end users with technical issues by researching and resolving problems.
3. Assisting with IT processes and manufacturing applications.
Must haves:
* Minimum 4 years of hands-on IT Systems experience.
* Recent experience as an IT project manager, familiar with project management standards and techniques.
* Proficiency with ServiceNow ticketing, documentation, and data analysis for efficiency improvements.
* Leadership qualities or experience.
* Ability to develop use cases, specifications, and technical requirements.
* Experience with Agile methodologies and Azure DevOps.
* Excellent communication skills.
* Bachelor’s degree or higher in Information Systems, Computer Science, or related fields.
Preferred qualifications:
* Experience in a manufacturing environment.
* Knowledge of business analysis practices using tools like Power BI.
* Certifications such as ITIL Foundation, Microsoft Certified Professional, Solutions Expert, or CompTIA A+.
Additional details:
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: IT and Analysis
* Industry: Manufacturing
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