Overview
Join to apply for the Business Unit Administration Assistant role at HCRG Care Group.
Location: County Hall, Chelmsford. This is a part-time role of 30 hours per week, four days a week, with on-site flexibility based on service needs. Travel to other locations in the locality may be required.
Job Introduction
Are you a proactive and highly organised administrator looking to make a real impact within a dynamic and supportive team? You will provide high-level support to the Business Unit Administrator and the Senior Management Team across Operations, Quality, and Service Improvement to help drive service delivery and improvement.
Responsibilities
* Support the management of Standard Operating Procedures (SOPs), policies, and Smartsheets.
* Monitor and manage the SMT Admin inbox.
* Organise and support meetings (scheduling, agendas, minutes, follow-ups).
* Act as a point of contact for the SMT, handling calls, emails, and sensitive information.
* Assist with planning and organising workshops, training, and events.
* Maintain manual and electronic records in line with policies.
* Gather data and prepare monthly/quarterly reports.
* Deputise for the Business Unit Administrator during absences.
* Build strong relationships across internal teams and external agencies.
* Promote quality improvement and maintain up-to-date training and skills.
* Support the Business Resources Team when required.
For a full list of responsibilities, please see the attached job description.
The Ideal Candidate
Essential:
* GCSE English and Maths (Grade C/4 or above) or equivalent
* Strong verbal and written communication skills at all levels
* Ability to prioritise and manage workload independently and with others
* Proficient in Microsoft Office with standard keyboard skills
* A flexible team player with strong time management and organisational skills
* Good attention to detail and a commitment to excellent customer care
* Self-motivated, reliable, and able to remain calm in busy environments
Desirable:
* Previous administrative experience
* NVQ Level 3 or equivalent experience
* Background in Children’s Services or the NHS
* Understanding of safeguarding principles and handling sensitive information
* Experience with database creation and management
This role may involve travel to other locations in the locality, and the ability to travel when needed would be required.
Package Description
You will be part of our team based at County Hall, Chelmsford. The package includes:
* £23,875 FTE (pro-rata for 30 hours) with group pension
* Free tea, coffee and milk at your base location
* Membership of My Reward Hub with discounts and cashback offers
* Access to wages as you earn them to help cover emergencies
* Wellbeing and career support services, including mental health resources and coaching
* eLearning and career development opportunities through The Learning Enterprise
* An open, just culture encouraging ideas to improve services
* High clinical and quality standards across our services
About The Company
We change lives by transforming health and care. Established in 2006, we are a leading provider of community health and care services, delivering a range of services across England guided by our values: we care, we think, we do. We are committed to equal opportunities and welcome applicants from diverse backgrounds. We are a Disability Confident Committed employer and strive to provide accessible facilities and adjustments as needed. We operate safeguarding practices for all roles interacting with vulnerable groups.
Safeguarding and safer recruitment are important to us; all successful applicants will undergo vetting checks, including disclosure of criminal records. By applying, you consent to our processing of your information in accordance with our privacy policy.
Attached documents
Seniorities and Employment Details
* Seniority level: Entry level
* Employment type: Part-time
* Job function: Administrative
* Industry: Hospitals and Health Care
We look forward to receiving your application.
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