Where: We have 2 locations available- EE Gosforth(BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) OREE North Tyneside(Silver Fox Way, Newcastle upon Tyne NE27 0QJ)
Full time:Permanent
Salary: 25,087.00 rising to 25,684.00 after 8 months of being here, plus incentives and bonuses
Hourly rate:12.82 per hour rising to 13.12 per hour at 9 months in role
Start date:Januray 2026 onwards
Whatsin it for you
Competitive Salary: Starting at 25,087, rising to 25,684 after 8 months, plus an uncappedmonthlycommission scheme
Online GP: Access to a private GP 24/7 for you and your immediate family
Paid Carers Leave: Market-leading carers leave with up to 2 weeks off
Family Leave:Equalizedmaternity, paternity, and adoption leave 18weeksfull pay and 8weekshalf pay in the first year.
Huge Discounts: Save on EE & BT products, including mobile and broadband.
Career Development: Ongoing support to help you grow your skillsand develop
Season Ticket Travel Loan: Funds for your travel to and from work.
Volunteering Days: Paid time off to give back to your local community.
Optional Private Healthcare and Dental: Protection for you and your family.
About the role
If youre someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you.
This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed and where your results are recognized and rewarded.
At EE, were harnessing the power of technology to bring people together and make life better. Join our Newcastle Sales Team, and youll be right at the heart of it speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference.
Youll use your energy and ambition from similar roles where youve thrived, met goals, achieved targets, influenced others, or provided great service and youll already have the transferrable skills to shine here. Youll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. Well give you all the training, tools, and support you need to build your confidence and achieve your targets.
We understand that life doesnt always follow a set schedule, so we help our people work flexibly for example, allowing you to plan your own breaks or bank time off to make sure you dont miss the moments that matter most.
Bring your energy, curiosity, and ambition and well match it with opportunity. Join us at EE and turn your potential into performance.