Role overview:
We are seeking a dedicated Engagement Manager to connect our Genomics research with the wider research community and foster engagement and feedback. In this role, you will collaborate with Research, Product and Partnerships teams to design and execute strategies that amplify awareness, adoption, and understanding of our technologies.
Your focus will be to engage researchers & users, synthesise insights, and communicate the impact of our work to ensure our research delivers tangible benefits to the broader ecosystem.
Key Responsibilities:
Community Engagement & Development:
* Design and lead initiatives to strengthen community connections, including event participation and hosting workshops.
* Contribute to community forums to foster dialogue and knowledge sharing.
* Develop community engagement strategy and align with internal teams.
* Proactively reach out to and maintain ongoing engagement with external researchers, academic institutions and nonprofits in the field
User Support & Feedback:
* Provide technical support to researchers using our tools, responding to technical and scientific inquiries and offering guidance.
* Deliver training sessions/ workshops or present technical talks at scientific conferences
* Gather, analyze, and synthesize community feedback to inform internal teams and enhance user experiences.
Impact Identification & Storytelling:
* Identifying impactful events to attend and present at industry and academic events to source compelling use cases and impact stories.
* Conduct reviews of scientific literature to identify impactful applications of our technologies.
* Develop end-to-end case studies: engage with researchers, translate findings into accessible language, and curate assets like quotes and visuals.
* Work with Marketing, Communications, Public Engagement, and Policy teams to amplify these stories externally.
About you:
* Expertise in Genomics: Solid foundation in genomics, with a deep understanding of the research landscape, users and application areas.
* Exceptional Communication: Experience delivering technical workshops and talks, and has the ability to distill complex scientific concepts into clear, accessible narratives for a general audience, including experience managing forums, providing technical user support, and creating learning materials.
* Project Management Skills: You are capable of both executing independently and managing projects end-to-end.
* Delivery Focussed: Results-driven and action oriented, able to act with both pace and accuracy, taking initiative to deliver exceptional outcomes.