A leading motoring services provider based in the UK is seeking a Head of Service, Renewals & Retention to take operational responsibility for the Service & Retention teams. This pivotal role will involve overseeing around 200 colleagues in Bristol and Manchester while driving exceptional customer and business outcomes. Ideal candidates will have senior management experience in contact centres, strong commercial acumen, and a track record of achieving service and sales targets. A competitive salary and comprehensive benefits are offered.
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