> Description Employer description: Salendine Nook High School is over-subscribed, achieves good academic standards and has a reputation as a caring community. In the recent inspection in January 2025, OFSTED graded the school as ‘Good’ in all categories and hence ‘Good’ overall. Responsibilities: Providing first line helpdesk support to students, staff, contractors and visitors. Installing new software, hardware upgrades and replacing components as and when required. Maintaining the upkeep of the school I.T. inventory. Monitoring and logging helpdesk issues on the IT support request system. Supporting staff setting up and preparing equipment around the school e.g. assembly set up, presentation evening, etc. Setting up laptops, projectors, whiteboards, sound systems as and when required, ensuring they are ready to use. Providing basic maintenance and cleaning support for all computer equipment and networks, including the connection and commission of new equipment and security marking. Using systems to set up accounts and reset passwords. Setting up and installing printers. Receiving and checking deliveries and associated invoices. Desirable skills: Motivated, pro-active and use initiative. Punctual. Treat people with respect and fairness. Take personal responsibility for own learning. Positive. Honesty. Respectful. Flexible. Communicative. Supportive. Entry requirements: 3 GCSEs (or equivalent) at grades 4 (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3 (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: 37 hours per week. Benefits: Gain an ICT Level 3 Apprenticeship qualification. The opportunity for progression within your career. Good work environment within a place of learning. Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now!