To deliver this role successfully, you'll need: familiar and confident with various marketing techniques, including digital and social media experienced in writing and speaking clearly someone who puts people first, and understands why great customer service matters skilled in working with IT (including Microsoft Office) good at solving problems, and able to work on your own initiative Communications & Marketing OfficerYou'll be working with teams at Biddulph Grange Garden and Shugborough Estate sharing their stories on social media, the website and with the press. Reporting to the Visitor Experience Manager, you'll work in a team of Visitor Experience Officers, Programming Assistant and the House and Collection staff for both properties. You'll be additionally supported by regional marcomms professionals.Biddulph Grange Garden is a horticultural masterpiece and the first ever compartment garden with tunnels, narrow paths, sculptures and a fascinating Geolgocial Gallery. The National Trust have owned the garden since 1988 and there has been a continuous programme of restoration ever since.Shugborough estate was the former home of the Lords of Lichfield and comprises acres of parkland, a model farm, mansion house, walled garden and due to open this year 2 acres of forest garden. Both properties are grade 1 listed landscapes.Click here for more information about this locationWe have an annual plan covering communications and marketing, and your role from will be to achieve what’s on that plan. We have some ambitious targets that you’ll be aiming at, including reaching new and diverse audiences, so there’s room for creativity and fresh ideas. Your day-to-day work will cover things like creating new content on our web pages, and making sure that existing information remains relevant and accurate, running social media accounts, creating promotional materials and writing and distributing press releases. You'll be working closely with your colleagues on site and the Trusts regional advisers, known as consultants. You'll be part of a team making sure that we're sharing the best stories we can, with a focus on spreading the word about places to visit and letting people know about the Trust’s conservation work. The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.• Substantial pension scheme of up to 10% basic salary• Free entry to National Trust places for you, a guest and your children (under 18)• Rental deposit loan scheme• Season ticket loan• EV car lease scheme (for roles that meet the salary criteria)• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.• Flexible working whenever possible• Employee assistance programme• Free parking at most Trust places Click here to find out more about the benefits we offer to support you. Closing Date: 19th April 2026 To apply for this vacancy simply click the 'apply' button in the top right hand side of the page.If you need any help with your application, i.e. due to technical difficulties, please call us on 0370 240 0274 or email us at recruitmentenquiries@nationaltrust.org.ukIf you require an adjustment to the application process, for example due to disability or medical condition, please call us on 0370 240 0274 or email us at adjustments@nationaltrustjobs.org.uk and we'll support you as best as we can. For examples of how, please see our supporting you page.Equal Opportunities Statement The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here. Safeguarding Statement The National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre. Please note we reserve the right to close this advert early and therefore we encourage you to apply for this position early. 172622IRC172622StaffordPermanent p/t (936 hrs py)Ends: Apr 19th 40 mi from New Mills, High Peak SK22, UKPeople who work for the National Trust are as varied as all the places we care for. That's why we look for staff from all backgrounds, with a variety of skills and abilities, to help the Trust’s cause. As a Communications and Marketing Officer for Biddulph Grange Garden and Shugborough Estate, you'll be responsible for letting people know about the place, and how they can visit. Shugborough Estate, Milford, Stafford, ST17 0XBCompliance.Eligibility to Work in the UK14.16 per hour