Responsibilities
* Deliver inspirational gardening standards through excellent standards and service
* Drive sales through customer interactions while promoting the benefits of the Dobbies Club membership
* Offer a helping hand with customer queries through high‑quality product knowledge including indoor and outdoor plants, machinery and core gardening
* Work with your team to ensure the department is kept to a high standard
* Work on the shopfloor and other areas of the store as and when required, which may include working stock, cash handling, till work, take‑to‑car deliveries, stock control routines, restaurant service – an ideal opportunity to gain more skills and experience
* Show a passion for delivering a great customer experience, serving everyone with a smile
Qualifications
* Experience within a customer‑facing role and a passion for plants
* Ability to lift heavy objects to support larger store projects
* Team player who builds relationships, celebrates success and enjoys having fun in a fast‑paced environment
* Timely arrival, well presented and demonstrates a can‑do, hard‑working attitude
* Eagerness to learn new skills and gain new experiences
* Capable of demonstrating our values at all times – we’re one team, getting better every day, bring a smile, live and breathe gardens and make it work for our customers
* Commitment to continuous improvement and support of colleagues and customers
About Dobbies
At Dobbies, we’re proud to have a history dating back to 1865, founded by James Dobbie, and are the only garden centre retailer to have stores in every nation across the UK. Our passion for gardens and plants is showcased through our own brand, branded products, concession partners and services. We champion garden living all‑year‑round. Many of our stores feature a restaurant or coffee shop where customers can enjoy refreshments or meals in a relaxed and welcoming environment. We offer a calendar of events and experiences that bring people and communities together. We have a national charity partner that both our colleagues and customers raise money for. We’re committed to being a great place to work: one team, encouraging employees to be the best version of themselves, to share wins, celebrate success and make it work for our customers.
Benefits
* Generous annual leave entitlement – use your holidays when you want with limited statutory days off required
* Uncapped discount across our stores – 50% off in Restaurants, 25% off in the Garden Centre, 10% off in our food halls
* Access to Stream – support your financial wellbeing, access earnings ahead of payday, save for the future and receive financial advice
* Access to Retail Trust – confidential support, virtual GP, free counselling service and discounted retail rewards with our employee wellbeing platform
* Access to Dobbies Academy – continue your development with our eLearning platform and development programmes
* Thriving culture – the Dobbies team are passionate, diverse and committed to making it work for our customers
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