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Hotel receptionist

Euston
PRS
Hotel receptionist
Posted: 20 July
Offer description

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Here at PRS Recruitment, we are looking for a Receptionist who have experience using PMS Systems (Property management system) for our client based in Euston.

The role of a Hotel Receptionist:

* 5 days over 7 and hours either 7am to 15:30pm or 14:30pm to 23:00pm,fixed rota. Must be flexible with weekends.
* £13.85 per hour, hourly contract so any additional hours are paid.

Key Responsibilities of a Hotel Receptionist:

* Maintaining a positive culture throughout the department
* Maintaining the highest level of service to consistently exceed guest expectations
* Warmly welcoming all visitors and guests – Ensure eye contact and a smile at all times.
* Ensuring everyone is aware of forthcoming daily events being held in the venue
* Dealing with visitor enquiries/requests.
* Assisting in handling visitor passes and directing visitors as appropriate
* Issue day passes, Members passes and Gym passes
* Answering all calls within 3 rings and attending to voicemails as soon as possible
* Receiving and transferring telephone calls (internal)

Charlie Steel


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