We are recruiting a Head of Marketing for a hospitality brand. This is an exciting leadership role, owning the full marketing agenda for a dynamic, customer focused business.
This is a broad, hands-on leadership role, ideal for a marketing generalist with strong experience across brand, digital, CRM, partnerships, PR, and communications. You will lead a small team, manage key agencies, and act as the voice of the customer internally while working closely with senior stakeholders.
The Role
As Head of Marketing, you will be responsible for shaping and delivering an integrated marketing strategy that drives brand growth, customer engagement, and commercial performance. You will oversee digital platforms, partnerships, PR, and internal communications, while supporting future proposition development.
Key Responsibilities
1. Lead all marketing activity across brand, digital, CRM, social, PR, partnerships, and internal communications
2. Oversee website, app, and CRM performance to drive insight, engagement, loyalty, and conversion
3. Identify growth opportunities through digital initiatives and brand partner collaborations
4. Develop and deliver PR strategies.
5. Manage creative output across marketing materials, POS, and digital channels
6. Drive customer insight through research and feedback to inform strategy and propositions
7. Build strong relationships with internal stakeholders, agencies, and senior leadership
Experience:
8. Proven marketing leader with strong generalist experience
9. Background in hospitality, catering, travel, leisure, retail destinations, or large property hubs preferred
10. Deep expertise in brand, digital marketing, CRM, partnerships, and communications
11. Commercially minded, data-driven, and customer-centric
12. Confident working with senior stakeholders and board level teams
13. Comfortable leading a small team while remaining hands on