Propel Finance was established in 1996 to provide flexible and accessible finance to SMEs across the country. Now, more than 20 years on, Propel has grown to become one of the UK’s largest, independent finance houses. We have continued to deliver leading-edge finance solutions through a unique combination of teamwork and technology.
From this continued success, we are now looking to recruit a Fraud Prevention Manager to support our exciting growth plans.
Our aim is to elevate our service, push the boundaries of available solutions, and create excellent customer experiences aligned with our values. Does that sound like something you’d like to be part of?
As a Fraud Prevention Manager, you will serve as an established point of contact for the business and lead the development and implementation of comprehensive fraud detection strategies. You will develop robust business procedures that balance fraud loss, risk factors, and customer experience to ensure Propel Finance meets its statutory and regulatory requirements as set out in the FCA Framework Document.
Role responsibilities:
1. Ensure comprehensive fraud investigation and detection in line with Fraud and Financial Crime frameworks.
2. Oversee Fraud Monitoring processes to regularly review accounts and transactions for fraudulent activity.
3. Identify fraud trends and develop reports and KPIs related to potentially fraudulent activity.
4. Handle Fraud & Financial Crime queries through the Helpdesk.
5. Conduct periodic root cause analysis to identify system gaps and prevent risks.
6. Lead fraud prevention initiatives, implement business changes, and recommend process improvements.
7. Manage the Fraud Forum and provide internal fraud & financial crime training.
Key skills required:
1. Experience in a similar role within consumer credit.
2. Excellent knowledge of fraud principles, processes, and practices.
3. Demonstrable knowledge of the FCA Handbook and relevant sourcebooks (CONC/PRIN/SYSC/GEN/COCON/FIT).
4. Proficiency with fraud applications and supporting technology.
5. Strong knowledge of AML/CFT, Data Privacy, and Bribery legislation and regulation.
6. Strong analytical and reporting skills.
Why work here?
We offer a great working environment and are an ambitious business. Our success is driven by our people, and everyone can shape our outcomes, share ideas, and have their voice heard. It’s a truly collaborative place to work.
Propel embraces hybrid working with modern offices in Newport, London, and Manchester, plus a field-based sales team, ensuring you’re never far from colleagues.
This role is hybrid, requiring 2 days per week in the Newport office, offering the best of both worlds.
Benefits include:
* 25 days annual leave + bank holidays
* 2 additional days after 5 years’ service
* Birthday day off
* Private Medical Insurance (optional)
* Subsidised gym membership (£18.75/month)
* Cycle to Work Scheme
* Electric Car Scheme
* Buy Annual Leave Scheme
* Half-day seasonal shopping
* Auto enrolment pension (3% employer contribution)
* Life Assurance (3x salary)
* Employee Assistance Programme (24/7)
* Company events and reward schemes
We are proud to be a member of Stonewall’s Diversity Champions programme and committed to workplace inclusion.
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