Housing Options Officer – West Midlands
Hybrid Working – 2 Days per Week in the Office
6-Month Contract
We’re currently supporting a Local Authority in the West Midlands with the recruitment of an experienced Housing Options Officer for an initial 6-month contract.
This is a fantastic opportunity to join a busy and supportive team, working at the frontline of homelessness prevention and housing advice.
The Role
You will be responsible for managing a caseload of applicants under Part VII of the Housing Act 1996 (as amended by the Homelessness Reduction Act 2017), providing high-quality housing advice and prevention options to residents at risk of homelessness.
Key responsibilities include:
* Assessing homelessness applications and determining statutory duties
* Creating and reviewing Personalised Housing Plans (PHPs)
* Delivering prevention and relief duties in line with legislation
* Conducting detailed interviews and making robust S184 decisions
* Liaising with landlords, support agencies, and internal teams
* Managing temporary accommodation placements where required
* Ensuring accurate case recording and compliance with statutory timescales
About You
To be considered, you will have:
* Proven experience working as a Housing Options / Homelessness Officer within a Local Authority
* Strong working knowledge of the Homelessness Reduction Act 2017
* Experience issuing S184 decision letters
* The ability to manage a high-volume caseload effectively
* Excellent communication and negotiation skills
Working Pattern
* Hybrid model – 2 days per week in the office
* 6-month initial contract with potential for extension
If you’re an experienced Housing Options Officer looking for your next contract in Staffordshire, get in touch to discuss further or send your CV for immediate consideration.