What you’ll be doing:
* Working with the Store Manager, you’ll share joint responsibility for the day to day running of the store
* You will be working up to 45 hours per week - all extra time worked is paid or can be taken as time off in lieu
* You’ll be leading by example, co-managing a small team of between 4 - 6 members of staff
* You’ll be committed to motivating your team to deliver a great customer experience as well as achieving challenging sales targets
* With a commitment to offering honest advice, you will build rapport with customers, exceeding their expectations and reassuring them when they're bewildered by choice
What you’ll need - skills and experience:
* Proven experience in a retail customer service orientated or sales environment
* Supervisory or junior management experience within a retail or field sales position, ideally in a hard goods environment
* You’ll have practical experience / knowledge of some or all of our product range
* Proven ability to sell some or all of our product range
* Proven ability to deliver excellent customer service to all of our customers
* Proven experience in achieving sales targets
* You'll be a confident, enthusiastic team player
* Your personal skills should include accuracy and numeracy as well as basic computer literacy
* You’ll possess a high degree of self motivation and a can-do attitude
* You’ll demonstrate a desire to succeed both individually and as co-leader of the team
What you'll get in return for your commitment:Staff DiscountsHealthcare Cash plansA company pension schemeLife CoverAccess to the Retail Trust, our well-being platform - offering a 24-hour helpline for a variety of support servicesDiscounts on 100s of high street & online brands including restaurants, holidays, and shoppingRole specific training and developmentProactive promotion of internal candidatesPaid BreaksFree Tea & Coffee
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