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Management information & insights analyst

Cardiff
Cognibox
Insight analyst
Posted: 10h ago
Offer description

Management Information & Insights Analyst

Department: Finance

Employment Type: Permanent

Location: Cardiff, UK


Description

Creating Safer Workplaces for Everyone.

At SafeWorkforce, we’re passionate about keeping people safe. Our team of health and safety consultants brings over 200 years of combined experience, providing expert guidance that helps businesses stay compliant, confident, and protected.

We don’t do one‑size‑fits‑all solutions — every project is tailored to the unique needs of the organisation. Whether it’s a small business or a large enterprise, you’ll have the chance to make a real impact, helping leaders minimise risk and build safer workplaces.

If you’re looking for a role where your expertise matters, your ideas are valued, and every day presents new challenges, SafeWorkforce is the place to grow your career and make a difference.

This role turns data into insight that drives better business decisions. By analysing performance across the customer journey, you will help shape sales forecasting, improve retention strategies, and provide the insights leaders need to plan for growth. Your work will ensure teams across the organisation have clear, reliable data to understand performance, identify opportunities, and act with confidence.


What that means day to day

* Analyse business data across the customer journey to identify trends, performance insights, and opportunities for improvement.
* Develop and maintain sales forecasting and retention models to support strategic planning and business growth.
* Translate complex datasets into clear insights and recommendations for stakeholders and leadership teams.
* Build and maintain dashboards and reports (including Power BI) to support performance monitoring and decision-making.
* Work with teams across the organisation to improve data quality, reporting processes, and CRM data standards.


What you’ll need to be successful

To succeed in this role, you will need strong analytical skills and the ability to turn complex data into clear, actionable insights. You will be comfortable working with large datasets and have a strong attention to detail to ensure data accuracy and consistency across reporting. Success in this role also requires the ability to communicate insights clearly to non‑technical stakeholders and collaborate effectively with teams across the organisation. A curious, problem‑solving mindset and the ability to manage multiple priorities will help you identify opportunities for improvement and support data‑driven decision making.

Essential requirements:

* Experience in a data analysis or analytics role
* Advanced proficiency in Excel and experience working with large datasets
* Strong analytical and problem‑solving skills
* Ability to present data insights clearly to non‑technical stakeholders
* Strong attention to detail and commitment to data accuracy
* Ability to manage multiple priorities and meet deadlines
* Strong communication and stakeholder collaboration skills


What you'll get in return

We have a hybrid workplace policy, where you will work from the office 3 days per week. We want you to be able to do your best work here. We emphasize providing many ways to support our team to do their best work and below are some of the perks and benefits we offer:

Personal Health & Wellbeing / Benefits

* Enhanced Parental Leave
* Generous annual leave
* Healthcare Plan
* Annual Giving Day – an extra day to give back to yourself or your community
* Cycle‑to‑work Scheme

Future Planning

* Pension scheme with employer contributions
* Life Assurance – 3X base salary
* Rewards Program – access to discounts and cashback
* LinkedIn Learning License for upskilling & development

Interested but don’t feel you meet all the requirements? Our recruitment team assesses and reviews all applications against the role and business needs. We believe in people having transferable and soft skills and want you to know that we do consider where an individual might not meet all the criteria, but have the aptitude and capability, nonetheless. Our priority is to ensure we set people up for success. We will make a final call based on our determining whether we can offer the necessary support to upskill or provide the developmental support needed for you to get the best out of this opportunity with us!

Bring Your Whole Self to Work.

We are proudly an equal‑opportunity employer. We are committed to ensuring that no candidate is discriminated against because of gender identity and expression, race, disability, ethnicity, sexual orientation, age, colour, region, creed, national origin, or sex. We are dedicated to growing a diverse team while continuing to create an inclusive environment where everyone feels safe and empowered to be themselves.

What you can expect if you apply:

* A response to your application within 15 working days
* An interview process consisting of:
o An initial discovery call with the recruiter
o A first stage interview via Microsoft Teams
o Additional interview (likely face‑to‑face) with the stakeholders you’ll be working with closely in the role

We’re keen to ensure our hiring process allows you to be at your best, so if you need us to make any adjustments, please just let us know.

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