Keep things running. Raise the standard. Own the operation.
Looking for a role where you can take real ownership of how a branch runs—keeping things organised, compliant, and running smoothly every day?
We’re looking for an Operations Manager to join Lords Builders Merchants at our Kings Langley branch. This is a hands‑on role at the heart of the site, supporting the team, strengthening processes, and making sure everything operates as it should.
You’ll work closely with the branch and senior leadership to tackle challenges, improve standards, and keep the operation performing at its best.
What You’ll Be Doing
* Supporting the day‑to‑day running of the branch and resolving operational issues
* Driving high standards in Health & Safety, reporting, and compliance
* Managing training records, refreshers, and CPC planning
* Monitoring audits, tracking actions, and ensuring follow‑through
* Supporting transport operations—fleet compliance, defects, MOTs, and KPIs
* Overseeing property maintenance and ensuring inspections are up to date
* Supporting stock control, layout, and operational efficiency across the site
* Working closely with leadership on continuous improvements
What We’re Looking For
* Strong operational experience within merchanting, logistics, or a similar environment
* Hands‑on, practical approach with a focus on getting things done
* Confident communicator who can support and guide colleagues on site
* Highly organised, with strong attention to detail
* Comfortable managing multiple priorities in a fast‑paced environment
* A proactive problem‑solver who takes ownership
Hours: 7am-5pm Monday to Friday, 7am-12pm alternate Saturdays
Salary: Competitive
Benefits: Discretionary bonus scheme
At Lords, we love people who care about the detail. This is your chance to take ownership of a busy branch, support the team, and make sure everything runs safely, efficiently, and to a high standard—every single day.
If you’re someone who spots what needs fixing—and gets it sorted—this is your opportunity.
Lords Builders Merchants was established 40 years ago and remains a family‑run business. Our network of branches offers a broad range of building materials and extended delivery area for trade professionals and homeowners across London and the Home Counties. Part of the Lords Group of companies, Lords Builders Merchants offers good opportunities for growth and development.
Lords Group is an equal opportunity employer that recognises the importance of diversity and inclusion. Our workplace is for everyone! The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward‑thinking. So, bring us your personal experience, your perspectives, and your background and come and join the Lords family.
#J-18808-Ljbffr