Overview
Receptionist Derby Mickleover Hotel, Signature Collection By Best Western. Check out the hotel on our virtual tour! The Opportunity Are you passionate about hospitality and providing exceptional guest experiences? We're looking for an enthusiastic and welcoming individual to join our team as a Hotel Receptionist.
Responsibilities
* Welcome with warmth: Be the first point of contact for guests, providing a warm and friendly welcome and ensuring a seamless check-in process.
* Assist with care: Help guests throughout their stay with any queries or requests, making their experience memorable.
* Handle communications: Manage incoming calls, make reservations, and provide guests with information about the hotel and local area.
Qualifications
* Excellent communicator: Possess strong written and verbal communication skills.
* Multitasker extraordinaire: Able to multitask and prioritize effectively in a fast-paced environment.
* Tech-savvy: Comfortable operating hotel reservation systems and computer literate.
* Detail-oriented: Have a high level of attention to detail and a positive, professional attitude.
Why join us / About the company
Looking for an exciting career in the hospitality industry? LGH Hotels Management has a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations. We are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.
Benefits
* Enviable employee discounts on bedroom rates across our Best Western hotel portfolio.
* Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
* Eye care
* Free legal & money advice
* Counseling sessions
* Hospital & death benefit plans
* Cycle to work scheme
* Wellbeing tips and support fitness videos
* Recipe ideas
* Advice on keeping active and healthy living
* Wellbeing podcasts and TV
* Breathing exercises
* 24/7 advice and support line
* Team reward & recognition
* Free meals on duty
* Free parking
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