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About the Role
Are you passionate about creating great experiences for customers? Are you resilient and enjoy working as part of a team in a fast-paced environment? If so, you’ll be a perfect fit at Stratstone.
We value people who prioritize exceptional customer experiences. Stratstone is committed to providing our customers with a premium level of service. As a Service Advisor, you will play a critical role by understanding customer needs and delivering a wow factor service.
Duties, Responsibilities & Person Specification
Why should you work for us?
* We develop our own talent and provide comprehensive training and development opportunities.
* We promote an inclusive culture and diverse workforce, encouraging you to be yourself at work and thrive.
* Our benefits include 33 days holiday (including bank holidays), a birthday off, a great pension, generous commission schemes, reward savings, and more.
* We prioritize your wellbeing with access to mental health support, nutritional and financial advice, a Digital GP, and over 50 trained Mental Health First Aiders.
What you’ll bring to the role
* Value every customer interaction, whether via email, in person, or on the phone.
* Build and nurture relationships to learn about your customers; small details make a difference.
* Act as the vital link between customers and the workshop, collaborating with aftersales, parts, and sales teams.
“Stratstone is an Equal Opportunity employer committed to diversity. All qualified applicants will receive consideration without regard to race, colour, religion, sex, sexual orientation, age, national origin, disability, gender identity, or any other protected factor.
We are recognized as a Disability Confident Committed employer, working with and providing reasonable accommodations to individuals with disabilities. Please inform us if you need an accommodation during the recruitment process.”
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