Overview
Job Title: Shift Manager
Location: Norfolk
Employment Type: Full-time, Permanent
Shift Pattern: 24/7 rotating shifts (4 on 4 off/ Days & Nights)
Are you an experienced Shift Manager with a background in chemical or process manufacturing? This is an exciting opportunity to play a key leadership role in a fast-paced, highly regulated environment, managing a team of operators and supervisors to ensure safe, efficient, and compliant production.
Responsibilities
* Lead and manage a team of operators and supervisors, ensuring performance, development, and engagement.
* Oversee staffing, scheduling, and deployment of resources to meet production demands.
* Monitor production output, quality, and compliance with regulatory standards.
* Support training and competency development, ensuring all team members are fully qualified and capable in their roles.
* Take an active leadership role in health, safety, and environmental compliance, including incident investigations and audits.
* Act as Site Main Controller or Site Incident Controller in the event of a site emergency.
* Collaborate with planning, maintenance, and support departments to resolve issues and minimise downtime.
About You — Essential Requirements
* Proven experience in a supervisory or shift management role within manufacturing or a process-driven environment (chemical industry experience preferred).
* IOSH Managing Safely qualification (or willingness to obtain).
* Strong leadership and people management skills, with experience in performance management and employee development.
* Good understanding of training and competency frameworks in a regulated environment.
* GCSE (or equivalent) in Maths and English at Grade 5 or above.
* Excellent communication, organisational, and decision-making skills.
* Proficient in Microsoft Word and Excel.
Desirable
* NVQ, HNC/HND or equivalent in Chemical Engineering, Manufacturing, or a related discipline.
* Experience working in a unionised or regulated environment.
* National apprenticeship (SMT/PIMT) mentor competency.
* NVQ assessor qualification.
* Knowledge of LEAN manufacturing principles.
* SAP user experience
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