Job Description
Move Manager – Woking, Surrey
Join the vibrant world of removals & relocation services as a Move Manager, where you'll be responsible for creating revenue and managing removals clients' moves. This full-time, permanent employment in Woking, Surrey, provides a fast-paced, fulfilling work atmosphere for those who enjoy customer service and sales. Be a part of an industry that appreciates professionalism, initiative, and career advancement.
What You’ll Be Doing:
1. Serve as the initial point of contact for inbound removals client enquiries, providing great service.
2. Develop solid relationships with potential removals clients in order to develop and nurture leads.
3. Schedule video or in-person surveys for the Field Sales Team with accuracy and efficiency.
4. Maintain the sales pipeline by tracking and following up on all removals customer interactions.
5. Use CRM tools and other technology to effectively handle leads and update client records.
6. Regularly communicate with field sales, operational managers, and internal teams.
7. Ensure prompt responses to all qualifying leads and meticulous diary management.
8. Proactively resolve client issues with a pleasant, solution-focused approach.
9. Collaborate with the whole team to facilitate a smooth transition from sales to operations...