Team leader

Phone Number: 02827666880
Email: peopleservices@trianglehousing.org.uk

Job description

To work with service users and staff team to deliver quality personal care and housing support services to individuals with a learning disability/challenging behaviour enabling them to lead a full and integrated life in the community in which they live. Care and support must be delivered in accordance with the organisation’s core values, customer service standards and customer service guide. Please see employer website for full job details & person specification.

Responsibilities

• Support service users with intimate personal care needs, ensuring that their independence is promoted, and they are afforded appropriate levels of privacy and dignity
• Co-ordinate with the service user the planning, development and implementation of their care/support plans which will include any programme advised by a relevant professional. Evaluate and record progress regularly
• Support service users’ access and take part in a range of activities including recreational, educational, leisure, spiritual thus promoting social inclusion and integration in their local community
• To support service users to participate in the running of their home, assist with developing their life skills
• Communicate with service users, team members, manager, families/carers, and professionals which may have relevance to the service user’s wellbeing, ensuring continuity of the quality and safety of the service delivered
• Ensure medication is ordered, stored, and administered in accordance with the Association’s Medication Policy, Procedures and training
• Participate in the safe handling of all Association’s and service user’s monies held and controlled within the service as per procedure
• Involve service users in making decisions about the services they receive and provide information within agreed timescales which are crucial to customer satisfaction
• Contribute to the Association’s vision, mission and values and adhere to all policies/procedures such as Code of Conduct/Attendance. and including the NISCC code of conduct Adhere adherence to all policies and procedures etc
• Record and report any incident/accident or concern to your line manager (or in their absence Regional Manager) immediately

Skills and Qualifications

Essential Skills

• Have a minimum of 2 years’ experience in a care/support role
• Be willing to complete a Level 3 qualification in Health & Social Care if equivalent qualification is not already held
• Must register with the Northern Ireland Social Care Council (NISCC) upon appointment (if not already registered)

Desirable Skills

• Level 2 qualification In Health & Social care or equivalent
• Experience of supervising staff
• Previous experience of providing care/support to individuals with learning disabilities/complex needs including autism and challenging behaviour

Further Information

A waiting list will be created for any similar opportunities that arise in the next 12 months. Anticipated interview dates will be 29 and 30 June 2026. This is an opportunity to work for a customer focused organisation with an excellent reputation of providing housing and support services. Triangle strives to ‘Build Better Lives’ together by building homes and providing accommodation, individualised housing and care support. We promote social inclusion, supporting people to live independently and maintain their tenancies; we also provide support systems to enable adults with a learning disability maintain meaningful employment.