With our refreshed strategy, we’re building on our rich heritage and transforming our business to be more scalable and efficient, unlocking the capabilities needed for future success. This includes significantly investing in technology, streamlining the way we work and creating an environment where colleagues feel engaged, empowered and accountable; Aberdeen Office
Employment Type: Permanent, Part Time 21 hours per week
Entry Level
To deliver a professional service, focusing on quality, service and relationships, and be the first point of contact for all visitors to the SJP buildings. Responsible for the handling of inbound calls to SJP’s national switchboard, alongside the provision of specific administrative and operational support within the Partnership Directorate.
We are looking for an excellent communicator, a fast learner, with a passion for providing a first class service, you will be highly organised, have excellent attention to detail, with a methodical and logical approach to work.
Greet all Visitors, Clients and Partners, providing a professional and welcoming service, looking after visitors until their host arrives and prior to departure
Provide a professional switchboard service, re-directing calls as appropriate, collecting accurate messages and management of the voicemail functionality
Ensure any facilities issues are raised in a timely manner and monitored accordingly
Coordinate and handle the bookings of visitor parking and electric vehicle charging arrangements alongside granting access into car parks via intercom system
Support the wider operations and Wealth Management teams with projects and administrative tasks
Where applicable provide on the ground support for events held in our SJP buildings
Build and maintain relationships with key stakeholders across the business to support building knowledge to assist the management team and the Partnership with day-to-day queries.
Develop an awareness of the Partnership Directorate business plan to ensure activity is aligned to delivery against our strategic priorities
Develop and review processes and ways of working to improve efficiency and adapt to business needs
Strong IT capability in Microsoft Office: Word, Excel & PowerPoint
Due to the front of house nature of this role, we will require the successful person to be in location 3 days per week with a working pattern of either - 8.We reward you for the work you do, whether that’s through our discretionary annual bonus scheme that reflects both personal and company performance, competitive annual leave allowance (28 days plus bank holidays, with the option to purchase an additional 5 days), or online rewards platform with a variety of discounts.
We also have benefits to support whatever stage of life you are in, including:
Competitive parental leave (26 weeks full pay)
Private medical insurance (optional taxable benefit)
10% non-contributory pension (increasing with length of service)
Research tells us that applicants (especially those from underrepresented groups) can be put off from applying for a role if they do not meet all the criteria or have been on an extended career-break. As a business regulated by the FCA we would advise you to familiarise yourself with the conduct regulations and in particular consumer duty obligations prior to an interview with SJP.